Hello Thwack community
We're in the process of migrating our Orion environment to another domain.
Our initial plan was adding and configuring the new domain groups (domain2) while still being located in (domain1), but it seems we're unable to do this sadly.
We would like to do it this way to have the smoothest migration with as minimal downtime as possible.
Network connection to the new domain is not a problem, but I'm still getting errors like this whilst trying to add the new domain groups:
In the Orionweb.log we're getting errors like this:
024-09-02 15:26:58,655 [785] (45) ERROR AccountManagement - (null) Could not find account details on the specified domain. Details:
System.Security.Authentication.AuthenticationException: Cannot logon 'admin_nsn@<redacted>' via NetworkCleartext/Default ---> System.Runtime.InteropServices.COMException: The user name or password is incorrect. (Exception from HRESULT: 0x8007052E)
--- End of inner exception stack trace ---
at SolarWinds.Orion.Web.OrionMixedModeAuth.LogonUser(String user, String domain, String password)
at SolarWinds.Orion.Web.OrionMixedModeAuth.GetIdentity(String username, String password)
at SolarWinds.Orion.Web.AccountSearchHelper.setWindowsIdentity(String domainLogin, String domainPassword)
at SolarWinds.Orion.Web.AccountSearchHelper.SearchFor(String searchString, String domainLogin, String domainPassword, String accountType, String sortDirection)
at AccountManagement.GetWindowsAccounts(String searchstring, String username, String password, String accounttype)
Of course, credentials have been tested to be correct.
Does anyone here have an idea as to why we're getting this error? Or maybe another way to add domain groups from another domain into Orion.
Many thanks in advance
