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Looking for a customizable email alert for an HA fail over.

ewk.jr

I want the email subject to provide more info on server names and guidance in the email body.

Thank you

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vinay.by

I am assuming you are talking about the standard High Availability email alert, Do you have SAM In your environment ? If you do we can easily create custom email alerts based on the services.

__PRESENT__PRESENT

ewk.jr

yes, we have sam.

vinay.by

In that case you can monitor your Primary Poller and Standby Poller through an agent and apply 'Windows Service Monitor' for SolarWinds High Availability Service and customize your email alerts based on Component down alert.

The below link should help you with enabling Monitoring.

https://documentation.solarwinds.com/en/success_center/sam/content/sam-agents-sw1927.htm

The below link should help you in enabling alerting on components - you can customize your email alert accordingly

https://solarwindscore.my.site.com/SuccessCenter/s/article/Create-an-alert-for-monitored-components-in-SAM?language=en_US

Hope this helps.

__PRESENT__PRESENT

ewk.jr

yes that helps. thank you

ewk.jr

I want to know how to recreate the default email that SolarWinds sends out when the HA pool member changes:

The only info that the email gives is:

email subject - HA Pool member instance status changed

email body -

Pool member: SolarWinds Server Hostname
Previous state: Up/Critical/Disabled
New state: Up/Critical/Disabled

I want to recreate the default so i can add more information.