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Request for help to resolve SW console https issue

Hi Team,

In our environment, our SW console is currently not using HTTPS and we want to change it to HTTPS. Please suggest to me how can I do this.

Please refer to the screenshot below for your reference.

I have verified the binding settings on the IIS as depicted in the snapshot below. All seems good but still, the console is not opening using HTTPS. How can I fix this issue?

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Accepted answers

HerrDoktor

are you referring to the certificate error? From your screenshot you are already accessing the URL via HTTPS

You need a proper certificate that has your URL as a subject alternative and is trusted by your org/computer. This is not something Solarwinds can do, but you need to figure out via IIS.

All comments

jm_sysadmin

Re-run the configuration wizard on the web server, make sure to configure the https certificate. If that doesn't help, open a ticket with support.

Sriram_1

check the port 443 communication and re run the config wizard and select SSL certificate in web console settings, check for certificate errors. below documentation can help you.documentation.solarwinds.com/.../core-enabling-and-requiring-secure-channels-with-ssl-sw1514.htm

HerrDoktor

are you referring to the certificate error? From your screenshot you are already accessing the URL via HTTPS

You need a proper certificate that has your URL as a subject alternative and is trusted by your org/computer. This is not something Solarwinds can do, but you need to figure out via IIS.

HerrDoktor

Once you have a valid certificate installed on your SolarWinds Server (MPE or AWE) you can then bind this certificate through IIS-Manager to the SolarWinds NetPerfMon website and you should be good to go.

you will need to access the site through the URL you specified in the SAN part of the certificate.