I have a customer who has been using Solarwind for many years, and very much satisfed. Currently, we are trying to improve the Prirotity Levels (1-4) to be more proactive and remediate automatically. Besides NPM module what other modules are recommended to reduce the problem tickets across their network infrastrucutre (Routers, Switches, Firewalls, etc.). Will NCM module will be effective along with opensource tools such as Terraform, Ansible, and Python scripts.
Thanks,