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SolarWinds 2024.2 and Palo Alto App-ID

In order to add the SolarWinds SWIS port to our Palo Alto Firewall, I'm being told that the Palo Alto App-ID does not have the required SolarWinds port - TCP 17774.

Is there anyone here that updated to 2024.2 and uses the Palo Alto App-ID that can offer some resolution?

Thank you

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marcrobinson

Are you trying to monitor the PA via API? Network Insight for Palo Alto - monitor Palo Alto firewalls with NPM (solarwinds.com)

Unless I am mistaken, you are referring to Port 17774 for API usage, and this port is used for the SolarWinds api itself - to connect to your SolarWinds instance for API calls. This port is not used by SolarWinds for monitoring other systems that I am aware of.

ewk.jr

this is what the release notes for 2024.2 say -

In previous versions, the SolarWinds Information Service (SWIS) listened on TCP 17778 and 17774. Starting in 2024.2, SWIS will officially move to TCP 17774 exclusively and will stop listening on port TCP 17778. Please ensure all firewalls have been updated accordingly prior to upgrading.

The SolarWinds Agent port will remain on TCP 17778 for agent-initiated connections.

ewk.jr

I was checking if anybody can offer assistance.

marcrobinson

Ok. I see. I was thinking of another app-id thing.

How to Configure a Custom App-ID - Knowledge Base - Palo Alto Networks

Utilizing App-ID Override on the Palo Alto Firewall - NetCraftsmen, a BlueAlly Company

Manage Custom or Unknown Applications (paloaltonetworks.com)

I will poke around and see I can get someone more familiar with PA to chime in.

HerrDoktor

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000kF6qCAE&lang=en_US

does this article help? SWIS can be treated like any other Application running on non standard port.

cheers

ewk.jr

thank you.