Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials
Store

Is there a tutorial on the Aleert message variables? I have on that displays properly and one that does not.

I have two Alerts which I have called UPS Offline and one called Node is down. As far as I can see the message variables are the same. However one message shows the variable string and other shows the message in my emails.

Working Alert: UPS on Battery

Subject

${N=SwisEntity;M=Node.DisplayName} On Battery

Message

An issue has been detected at ${N=Generic;M=DateTime;F=DateTime} device named ${N=SwisEntity;M=Node.DisplayName} (IP: ${N=SwisEntity;M=Node.IP_Address})

View full alert details here: ${N=Alerting;M=AlertDetailsUrl}
Click here to acknowledge the alert: ${N=Alerting;M=AcknowledgeUrl}

Non-working alert: UPS Offline

Subject

${N=SwisEntity;M=Node.DisplayName} On Battery

Message

An issue has been detected at ${N=Generic;M=DateTime;F=DateTime} device named ${N=SwisEntity;M=Node.DisplayName} (IP: ${N=SwisEntity;M=Node.IP_Address})

View full alert details here: ${N=Alerting;M=AlertDetailsUrl}
Click here to acknowledge the alert: ${N=Alerting;M=AcknowledgeUrl}

Find more posts tagged with

Accepted answers

All comments

greskamh

Hi!
As far as I know, the variables are very complex and depend on the Element-Types (Node, SAM, Hardware etc.). For the "Name" I would try ${N=SwisEntity;M=DisplayName}.
I would recommend to select the variables through the "Add variable"-Link (here german: Variable Einfügen) on the right side of the "Alert Message"-Box instead of typing them.

There you can scroll, sort and search and the actual value shows up for every variable so you can easier find the correct one.

When selecting one or more, the variable shows up on the bottom of the box and you can add it/them to the message.

adam.beedell

I've thought about writing something up and never quite got there. The best distilled bit of advice I have is that Macros are Positional-

As in, they say "Start here, look for property X" or "Start here, go up/down one, look for property Y"

As such if you move a macro between different layers in the DB, it's directions can end up pointing somewhere wrong.

It's usually best to reselect em from the picker, though you can also translate it with SWQL studio.

Offhand I'm not sure I can fully diagnose your problem, but it looks like both macros want to start one layer below the node layer. Not sure if you're alerting on hardware sensors or UNDP stuff though, hardware can have 2 layers or so to it, could be that.