As part of testing an integration I need to acknowledge and unacknowledge an AlertObjectID. A SWQL query returns:
"Acknowledge_URL": "/Orion/NetPerfMon/AckAlert.aspx?ObjID=__THEID__"
but nothing to unacknowledge. An SDK example has this:
POST PrimaryOrionServer:17778/.../Acknowledge
[{"alertObjectIds":[{"ids":146735}], "notes":"Incident undefined created on undefined by ServiceNow System. I like Batman. He is kewl."}]
and there is an Unacknowledge verb but I Can't find the URL to use. Is the only way to unacknowledge an alert to use the SDK? The docs don't have the URL just some powershell examples.
Or can I use SWQL directly to acknowledge/unacknowledge?