How to monitor a print queue/printer status in SAM?

I am running on 2023.3.1 Solarwinds platform and I have a print server. Need to monitor the printer status and send an alert when the status of the printer goes to paused state.

Thanks

Indu

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Indumathi.E

Hi,

I got below powershell script to get the paused printer status, and I am using this under Windows Powershell component. while checking the output its returning the right output however the output result shows as Get output failed error as highlighted in below screenshot.

Can someone help me to get the proper output and get the component down/warning when any printer goes paused state.

Indumathi.E

@KMSigma.SWI Hi, Is it possible for you to have a look on my query above and help. Any suggestions will be much appreciated. Thanks.

SteveK

@Indumathi.E

So I would say definitly test something like this out. Every environment is different so I can't gurantee it will work.

Monitor Offline Printers

Using the latest code block I uploaded in the other one. You would just need to add in the Paused count, and build out the switch statement. So it would probably need:

	$PrinterPaused = $Printers | Where-OBject {$_.PrinterStatus -eq "Paused"}
	$PrinterPausedCount = ($PrinterPaused | Measure-Object).Count

So full code with various status would be something like:

	$PrinterNotNormal = $Printers | Where-Object {$_.PrinterStatus -ne "Normal"}
	$PrinterNotNormalCount = ($PrinterNotNormal | Measure-Object).count
	$PrinterNormal = $Printers | Where-OBject {$_.PrinterStatus -eq "Normal"}
	$PrinterNormalCount = ($PrinterNormal | Measure-Object).count
	$PrinterPaused = $Printers | Where-OBject {$_.PrinterStatus -eq "Paused"}
	$PrinterPausedCount = ($PrinterPaused | Measure-Object).Count
	$PrinterOffline = $Printers | Where-OBject {$_.PrinterStatus -eq "Offline"}
	$PrinterOfflineCount = ($PrinterOffline | Measure-Object).count
	$PrinterDoorOpen = $Printers | Where-Object {$_.PrinterStatus -eq "DoorOpen"}
	$PrinterDoorOpenCount = ($PrinterDoorOpen | Measure-Object).count
	$PrinterToner = $Printers | Where-Object {$_.PrinterStatus -like '*Toner*'}
	$PrinterTonerCount = ($PrinterToner | Measure-Object).count


#Not Normal
	Write-Host "Statistic.NotNormal:  $($PrinterNotNormalCount)"
	Switch ($PrinterNotNormalCount) {
		{$_ -eq 0} {Write-Host "Message.NotNormal:  No pritners with abnormal status" }
		{$_ -gt 0} {Write-Host "Message.NotNormal: $(($PrinterNotNormal.Name) -Join ";")" }
	}

#Total
	Write-Host "Statistic.Total: $($PrinterCount)"
	Write-Host "Message.Total:  $($PrinterCount) printers found"
#Normal
	Write-Host "Statistic.Normal: $($PrinterNormalCount)"
	Write-Host "Message.Normal:  Currently $($PrinterNormalCount) with Normal status"

#Offline
	Write-Host "Statistic.Offline: $($PrinterOfflineCount)"
	Switch ($PrinterOfflineCount) {
		{$_ -eq 0} {Write-Host "Message.Offline: No printers with Offline Status" }
		{$_ -gt 0} {Write-Host "Message.Offline: $(($PrinterOffline.Name) -Join ";")" }
	}

#Paused
	Write-Host "Statistic.Paused: $($PrinterPausedCount)"
	Switch ($PrinterOfflineCount) {
		{$_ -eq 0} {Write-Host "Message.Paused: No printers with Paused Status" }
		{$_ -gt 0} {Write-Host "Message.Paused: $(($PrinterPaused.Name) -Join ";")" }
	}

#Door Open
	Write-Host "Statistic.DoorOpen: $($PrinterDoorOpenCount)"
	Switch ($PrinterDoorOpenCount) {
		{$_ -eq 0} {Write-Host "Message.DoorOpen: No printers with DoorOpen Status" }
		{$_ -gt 0} {Write-Host "Message.DoorOpen: $(($PrinterDoorOpen.Name) -Join ";")" }
	}

#Toner
	Write-Host "Statistic.Toner: $($PrinterTonerCount)"
	Switch ($PrinterTonerCount) {
		{$_ -eq 0} {Write-Host "Message.Toner: No printers with Toner Status" }
		{$_ -gt 0} {Write-Host "Message.Toner: $(($PrinterToner.Name) -Join ";")" }
	}

Exit 0