Hey All,
I have an upcoming upgrade from 2023.2.0 to latest version and for the same I ran pre-checks and found that one of the APs is failing the precheck due to administrative service not compatible.
Admin service version of MPE and other APEs: 124.1.1.2091
Admin service version on problematic APE: 124.1.0.1492
Error in Admin service logs:
ERROR (null) SolarWinds.Administration.SystemInfoCollector.Detectors.MainPollerPackagesDetector - Cannot get packages from main poller
System.ServiceModel.FaultException: This version of the Installer is not compatible with the service installed on the Primary SolarWinds Platform Server. To continue - download a compatible version of the Installer.
I tried updating the admin service using administrativeservice.msi installer from MPE server however it failed.
I came across this thread where something similar was tried and it was successful but I believe offline installer was used.
https://thwack.solarwinds.com/products/the-orion-platform/f/forum/90162/offline-installer-pending-administrator-service-update
Can anyone suggest how i can update the admin service before I start my upgrade so that central upgrade feature can be used.
Best Regards
AK