Alert flow and multiple emails.

I need help fully understanding Alerts and flow. I am trying to create an alert that sends a email to a branch manager if one of the WAN links goes down in there territory. I have everything setup in Or rules, but in my head if the alert triggers and does not reset, it will not send an additional email if another wan link goes down. is this the way the flow works? if it does, is there any way to not make 50 individual alerts?

this is the workflow I created.

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Accepted answers

KMSigma.SWI

If the entity ID is different, you get another alert.

All comments

KMSigma.SWI

You aren't alerting on links (interfaces) according to that screenshot. You are alerting on the nodes.

I used to have a custom property on Interfaces called "LinkType" with "WAN" as an option. Then I'd go to each of those interfaces, and make sure WAN is in the LinkType.

Your alert would be "When an interface is down AND the LinkType = 'WAN"" do whatever actions (send an email, etc.) you want.

TECEquip.Green

Thank you. That is a way better way to do this. Does the action fire if two links go down at separate times? I am trying to fully understand how Orion handles multiple triggers.

KMSigma.SWI

If the entity ID is different, you get another alert.