Installation problems Network Topology Mapper

Good morning to the communityI am doing the installation ofNetwork Topology Mapper 2.3.0.50108 and it gives me the following error.

Reviewing the documentation, I noticed this announcement (Licensing NTM and Orion Platform products on the same server is not supported.), 
and in fact I am installing NTM on the same server where I have an NPM instance, could this be the reason for the error?

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mesverrum

Sounds about right to me, try installing NTM on a different windows box.

rawilson3

I have this same issue, I am not installing on the Orion server though. Where can I see the error message it mentions?

fabrice.da

Hello,

this workaround worked, while I am administrator :

in the NTM 2.3 Release Notes :
Non-administrator users cannot install NTM 2.3

Run PowerShell as administrator: Search for PowerShell in the taskbar, right-click Windows PowerShell in the search results, and click Run as administrator.

In PowerShell, go to the System32 folder.

cd C:\Windows\System32

Review the following command, replace with your location. If necessary, adjust the path to logs.

.\msiexec.exe /i "<installation file location, such as C:\Users\nonadmin\Downloads\NTM-2.3.0.50133\SolarWinds Network Topology Mapper.msi>" /L*V "C:\Users\nonadmin\Downloads\NTM-2.3.0.50133\SolarWinds Network Topology Mapper-msi.log"

Since I am already an administrator install shouln't fail, but with Solarwinds it's often special

regards

KaBlue

Hello @fabrice.da
Did this solution allow you to install and license NTM on the same server as your NPM main server?
I am prepping for a new NTM 2.4 installation to coexist on an NPM 2024.4 server.

The last thing I want to do is break my current platform.

Thanks for any guidance.