Community
- Command Central
- MVP Program
- Monthly Mission
- Blogs
- Groups
- Events
- Media Vault
Products
- Observability
- Network Management
- Application Management
- IT Security
- IT Service Management
- System Management
- Database Management
Content Exchange
- SolarWinds Platform
- Server & Application Monitor
- Database Performance Analyzer
- Server Configuration Monitor
- Network Performance Monitor
- Network Configuration Manager
- SQL Sentry
- Web Help Desk
Free Tools & Trials

Edit an alert for unmanaged interfaces

We are moving our branch infrastructure from MPLS to SDWAN. The vast majority of our Cisco SDWAN routers are connected to broadband connections with a modem, so if the Internet connection goes down, the interface still stays up due to it being connected to the providers modem. So we essentially don't know if an Internet connection goes down until the staff onsite notifies our helpdesk. I am trying to alleviate that by using the No Traffic alert. All of our Internet connections are on G0/0/0 interface, so I set conditions of Interface G0/0/0 in the SDWAN Node Type and if Total bps is less than 25k for more than 5 minutes, to make an alert. Which after 5 minutes, it did report two that definitely have no traffic on them as you can tell from this picture.

But it is two routers that we have unmanaged right now. Would I accomplish it ignoring unmanaged ones by adding the third line above (NPM NetPath Probe) and setting it to equal Yes as I have in the screenshot below?

If not, how would I get it to ignore unmanaged devices?

Find more posts tagged with

Accepted answers

All comments

bobmarley

Would it be possible to add Node is not equal to unmanaged?

leo18106

I changed the 3rd option to this. But not exactly sure if it is talked about unmanaged in SW. I guess we will see.

vinay.by

Below is the condition that you need to add, you can further extend it to Interface Status not equal to unmanage as well and you can as well ignore other Node status like Unknown / Unreachable if required. Hope this helps.

__PRESENT

lynchnigel

yeh thats basically what I do and it works - it ignores the unmanaged nodes

leo18106

Thanks, I didn't know that meant Solarwinds status. I was thinking router admin status or operational status. Which not sure why I would of thought that when I saw there was a separate admin and operational status selections.

leo18106

Thanks, I had actually added a Interface status equals as Up to mine yesterday. We already have a alert for is the interface is down.