Using DameWare Mini Remote Control V11.2.0.91. 64-bit on Win7 Pro
When trying to connect to an XP - 32bit system (Dell Optiplex 7010) the client computer bluescreens.
Have be able to replicate this issue in the field and on my workbench test system.
Hi
this BSOD can happen on the version 11.2 due to issues with Mirror driver. Can you please prior to connecting to the XP machine uncheck the checkbox with option "Use mirror driver". there is also an HotFix provided on this issue. You can find the Hotfix in your Customer Portal in the downloads page.
This can help you http://www.dllguard.com/fix-errors/DamewareDisp.dll.html
or DamewareDisp.dll cannot be found! How to fix DamewareDisp.dll error?
your customer need acess the work station in the option the last configuration avaliable. This can help.
.
the client computer bluescreens.
