After upgrading to solarwinds platform 2023.3.1 from 2020.2.6 the python SDK cannot connect to SWIS (powershell clients work just fine still). The error we are getting is
"requests.exceptions.ConnectionError: HTTPSConnectionPool(host='our_ip_address', port=17777): Max retries exceeded with url: /SolarWinds/InformationService/v3/Json/Invoke/Metadata.Entity/GetAliases (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x0000021344B2E340>: Failed to establish a new connection: [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond')).
From the firewall logs, it looks like the orion server is sending a TCP reset. Any ideas why?