If you’ve read my posts for any length of time, you know I sometimes get caught up in side projects. Whether it’s writing an eBook, creating a series of blog posts about custom SolarWinds reports, or figuring out how to make JSON requests in Perl, when my ADD and inspiration team up to conspire against me, I have no choice…
Omar Rafik, SolarWinds Senior Manager, Federal Sales Engineering Here’s an interesting article by Mark Hensch about when my colleague Arthur Bradway spoke at a conference about gamifying cybersecurity to improve results. Can gaming significantly improve how governments protect their cybersecurity by making their employees…
I am back in Orlando this week for Live 360, where I get to meet up with 1,100 of my close personal data friends. If you're attending this event, please find me--I'm the tall guy who smells like bacon. As always, here are some links I hope you find interesting. Enjoy! Google will offer checking accounts, says it won’t sell…
The reports of my death are greatly exaggerated - The On Premises Data Center Mark Twain As I mentioned in my previous post, the hype cycle has the on-premises data center dead to rights. Public cloud is the future and there’s no turning back. When you step back and investigate the private cloud space, you’d be surprised.…
Garry Schmidt first got involved in IT service management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his main focuses. Bruno: What are your thoughts on ITSM frameworks? Garry: Most frameworks are based on best practices developed by large organizations…
For some, artificial intelligence (AI) can be a scary technology. There are so many articles on the web about how AI will end up replacing X% of IT jobs by Y year. There’s no reason to be afraid of AI or machine learning. If anything, most IT jobs will benefit from AI/machine learning. The tech world is always changing,…
Omar Rafik, SolarWinds Senior Manager, Federal Sales Engineering Here’s an interesting article by my colleague Brandon Shopp where he discusses the Army’s new training curriculum and the impacts on network and bandwidth. The U.S. Army is undergoing a major technology shift affecting how soldiers prepare for battle. Core to…
Scenario: a mission-critical application is having performance issues during peak business hours. App developers blame the storage. The storage team blames the network. The network admin blames the infrastructure. The cycle of blame continues until finally someone shouts, “Why don’t we just put it in the cloud?” Certainly,…
Introduction In a roundabout continuation to one of my previous blog posts, Did Microsoft Kill Perpetual Licensing, I’m going to look at the basic steps required for setting up an Office 365 tenant. There are a few ways you can purchase Office 365. There’s the good old credit card on a monthly subscription, bought directly…
Garry Schmidt first got involved in IT Service Management almost 20 years ago. Since becoming the manager of the IT Operations Center at SaskPower, ITSM has become one of his main focuses. Here's part 1 of our conversation. Bruno: How has the support been from senior leadership, your peers, and the technical resources that…
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