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Better Together: Benefits of Connecting Configuration, Change, and Release Management
Both the technology and infrastructure we use have changed how we deliver services to our customers (or employees in this case). But how are our businesses adapting to these changes? How are we identifying relationships across new environments? Are we understanding the implications of what’s being introduced? In order to…
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It Takes a Village to Fix a Spreadsheet
Ben Zoma said: “Who is wise? He who learns from every man, as it is said: ‘From all who taught me have I gained understanding’ (Psalms 119:99)” Pirkei Avot (The Wisdom of Our Fathers) 4:1 This is a meditation on inclusion, inclusiveness, being open-minded, and recognizing how anyone can help you—no matter who the “you” or…
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After the Great Cloud Debate, What’s Next?
This month, we’ve spent time discussing how cloud will affect traditional on-premises IT operations staff. Many of you provided great feedback on how your organizations view cloud computing, whether cloud is a strategic solution for you, and what you give up when you go with a cloud solution. Broadly, your responses fell…
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Rare CVSS 10 Vulnerability Disclosed for Microsoft DNS Servers
With the many and varied vulnerabilities to assess on Patch Tuesday, we wanted to take a few moments to highlight a particularly dangerous one. If you have missed the chatter online about this vulnerability, the technical details are here: On July 14th, Microsoft disclosed a vulnerability for those running Microsoft DNS…
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Is This Real Life? An Unconventional Path to Head Geek
My Leslie Knope Moment Long-time listener, first time caller Liz Beavers here... Head Geek? It’s like when Leslie Knope won the election for Pawnee City Council. I’m pinching myself. Throughout my professional and personal life, I’ve always been driven by people and relationships. The opportunity to step into the shoes of…
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The Actuator – July 8th
I hope everyone had a happy and safe 4th of July holiday weekend. No fireworks, parades, or carnivals here this year. Felt a bit strange, to be honest. At the same time, it was far more relaxing. Less running around, smaller groups of people, and good weather to enjoy. As always, here's a bunch of links I hope you find…
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The Actuator – July 1st
I don’t want to alarm you, but it’s now July. I know it doesn’t feel like it should be July, but time continues to march forward. This year is a marathon, not a sprint. I hope wherever you’re reading this post, you’re healthy and well. We’ll get through these challenging times. As always, here's a bunch of links I hope you…
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The Actuator – June 17th
We’ve been lucky with the weather here, allowing us to spend time outdoors either working in the yard or just relaxing. Getting outside these past few months has been important for our mental health, no question. It’s the middle of June, and in some ways this year is flying past. In other ways, it seems as if it will never…
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The Actuator – June 10th
This week’s Actuator comes to you from my home, again. There are signs of businesses beginning to reopen here. It will be odd this year without 4th of July celebrations, or local and state fairs. Luckily the garden center is open, and we can spend time tending to our backyard. As always, here's a bunch of links I hope you…
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Redefining the “Backhoe” Event
Until today, I hadn’t heard it called such, but I’ve worked in places that experienced a “backhoe” event. For anyone like me, who doesn’t know what this is, allow me to explain: A “backhoe” event is when someone—like a gardener, for instance—is doing some work around your office, removing plants, planting new things, etc.,…