FEATURED EPISODE: How to Use IT Asset Data in Your Service DeskJanuary 5, 2021 Building a complete inventory list is only a small part of IT asset management. By integrating ITAM with ITSM, you can use asset data to improve service delivery. In this TTT video, learn how to maximize the value of your asset data within…
I joined the SolarWinds family earlier this week as the new Chief Executive Officer. Although I accepted the position to become CEO before the Company was notified of the cyberattack, I feel an even greater commitment now to taking action, ensuring we learn from this experience, and continuing to deliver for our customers.…
Since the cyberattack on our customers and SolarWinds, we have been working around the clock to support our customers. As we shared in our recent update, we are partnering with multiple industry-leading cybersecurity experts to strengthen our systems, further enhance our product development processes, and adapt the…
FEATURED EPISODE: How to Discover Assets From Multiple SourcesJanuary 12, 2021 IT asset management starts with identifying and tracking all assets in one place. SolarWinds Service Desk offers versatile Discovery capabilities to keep updated asset records, pulling from multiple sources. Watch this TTT video to learn how to…
Some of you may have heard rumors at THWACKcamp 2020 the community would migrate platforms again in 2021. I’m pleased to put those rumors to rest and assure you they are in fact… true! If you’re curious why we’re again switching platforms, I’d encourage you to review our history. In February 2020 we migrated to the…
THWACKcamp 2020 is almost here and our knees are jumping constantly with anticipation. I can’t decide if I’m more excited for live Q&A with our presenters, the CIO Round Table, or the chance for attendees to win one of these sweet prizes. Who am I kidding, we all know that the most exciting part for me will be getting to…
Why Am I Excited for “SD-WAN—What, How, and Why It’s Got Your Number?” Software Defined Everything (SDx) is becoming more and more prevalent among technologists. For me, I understand the need to let the software assist with this, but as a network engineer at heart, I’m still going to some need convincing. I have so many…
FEATURED EPISODE: Helping Users Wherever They Are With DRENovember 3, 2020 It used to be easier to support your end users—you could just walk up to their desk, help them, and be on your way, but your end users can be anywhere nowadays. Supporting them regardless of their physical location is key to making sure they can…
Why Am I Excited for “How to ‘People’ Better?” I think many IT people have felt under-appreciated at one time or another, but some of that might be because we’re not doing the best job possible at selling ourselves and selling IT. This is a follow-up to the great TechPod podcast with Keith Townsend and I’m always happy to…
Why Am I Excited for “Reducing Vulnerability and Improving Compliance: Lessons Learned From Federal Customers?” Any government network can be a difficult environment to monitor. Software restrictions, cipher requirements, and organizational dictates aside, they’re also some of the most interesting environments to monitor.…
It looks like you're new here. Sign in or register to get started.