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SWUG is Coming Back to the Valley of the Sun in November
According to my calendar math, as of today, it’s been 1,706 days since we were in Phoenix, Arizona for a SolarWinds User Group – and that’s far too long. Why? Because we love coming to Phoenix! The city is remarkable, the weather is predictable (any time of year), and the people are marvelous. The state that scoffs at…
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One Year Older and A lot Wiser
The date…June 2003. The event…the launch of a new website. The website…THWACK®. What was once a simple product support community has grown, evolved, and blossomed into the place for IT pros to meet and interact. This month, nineteen years ago, the experiment called THWACK was born. And while the appearance of the platform,…
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Everything is Bigger in Texas, including SolarWinds User Group
They’ve always said everything’s bigger in Texas, and we couldn’t agree more! Our excitement to welcome you all to the SolarWinds User Group™ (SWUG™) in Austin is unmeasurable. We know it’s been a long time since we’ve been able to get together, so we’re hoping our first SWUG in the U. S. in over two years is one of the…
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Livecast: Automating Your Way Beyond Simple Incident Management
It’s time to take your service desk solution to the next level with automation rules. Built on the framework of simple rules, you can improve efficiency, refine standardized processes, and transform the way your organization runs. This THWACK© Livecast is all about how automation rules in SolarWinds© Service Desk can help…
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It's just about time for a showdown in Austin!
Well, well, well, how you doin’ cowpoke? The sun is gettin’ mighty high in the sky, and the townsfolk are startin’ to gather. Gatherin’ for what you might be wondering? Why for only the best conference for monitoring professionals by monitoring professionals to hit this side of the river. So, what are you waitin’ on? If…
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Automation: The Smart Way
I despise doing the same thing over, and over again. I loathe doing things manually when a computer can make the next logical decision. I’m filled with immense hatred when I’m forced to copy/paste the same thing on repeat, forever. Long story short: I prefer automation. If you’ve never met me, then consider this a good…
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Live it up at SWUG Singapore
The last time I was in Asia for a SolarWinds User Group was in March 2018. Thankfully, I won’t be able to say that after this October. You are reading that correctly; the SWUG program is traveling back across those calm seas and winging our way to Singapore. If you don’t know what a SolarWinds User Group event is like, I…
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Livecast: Automating Your Way Beyond Simple Incident Management - August 25 @ 10 AM CT
Don't miss the opportunity to take your service desk solution to the next level with automation rules. Built on the framework of simple rules, you can improve efficiency, refine standardized processes, and transform the way your organization runs. This THWACK© Livecast is all about how automation rules in…
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My Voyage from Customer to Solarian
My name is Ben, and I'm a Solarian. Hello, THWACK® Universe. For those of you who don’t know me, I’m Ben Keen, and I’m honored to introduce myself as the newest member of the SolarWinds® Community Team. I’m now one of your community managers. I’ve had the honor of being selected to follow in some incredible peoples’…
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The 2022 Bracket Battle - Who Will Reign Supreme?
April is a month of newness as we exit our winter hiatus and leave March Madness behind. Here on THWACK, we welcome the annual SolarWinds Bracket Battle! Built on a premise you’ll find inspiring, spirited, and motivational as you campaign for your favorite, the yearly Bracket Battle is your chance to let your voice be…