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When we look at the duration for a particular step and compare to the TCP Waterfall for that step, the duration and the total time in the Waterfall doesn't always match. Why?
As we continue to work on feature parity and refine the features in the new WPM 3.0 recorder we are interested to see how customers are using certain features in the old recorder so that we can insure we provide a useful experience. Here is your chance to help us with that goal. We are looking for use cases where the…
Hi, First off. We run the recorders from a VDI environment. Has anyone ever had any issues at all running recorders from a VDI environment? Does it need to be on an app stream? The recorders require us to basically delete a user config file that's generated upon login to be able to login again. For example. I'll go into…
Our environment does not allow for web browsers to be open on servers. Is a browser required to do the checks. Obviously the recorder needs it.
I have a question. We are running into some issues where some of the websites we are monitoring are giving us a 'Too Many Open Sessions' error. At the end of the transaction we logout to complete the recording, but if the browser doesn't close or if the cache isn't cleared the session remains tracked. Do this too many…
I have a huge transaction recording in which I need to change one click in a step right at the beginning of the transaction. I really don't want to re-create the whole recording from there, because it's a long transaction with lots of extra checking for text and images. All I need to do is change the name of a text field…
We're monitoring a transaction during office hours but would like to unmanage it overnight because the vendor's maintenance window is 22:00 to 03:00 every day. At first glance, WPM doesn't seem to offer this functionality and it's really messing with our availability metrics so how do I address this?
While recording a URL, getting below error. Please help in how to fix this
We are monitoring several websites from 2 Player locations. If one player location is down it's most likely something with that player, if both players show down then it's the website, is there a way to configure the alert to only alert when both player locations are down for a web transaction? Thank you.
I just upgraded to 2020.2.4 a few weeks ago and I am trying to upgrade our old legacy WPM checks to the new version. I loaded up the new Recorder on my local PC and have set up the Orion Server Config to point to the Orion server. Anyway, I made a very simple check to go to a website and check if texts exists. I try…
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