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Server & Application Monitor (SAM)

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Recent Discussions

Some Component Appinsight exchange Gray out
Hi all i have a problem with some component shows gray out in Appinsight exchange (pict bellow) i have checked for credential test and exchange configuration check everything is ok What could be the possible problems related to this? Just trying to get a better understanding.
Hardware Sensor Status Alert Created but Alert not triggering
I have created alert for getting hardware sensor status but it's not triggering any alert when one of the server's power supply was unplugged. When tried to test from Action Manager the test was successful. Test Mail: Before Unplugging: After Unplugging one of the power supply not visible still alert not triggered. Trigger…
Monitoring SQL Availability Group Health
We are working on configuring SQL Availability Group Health Monitoring using a PowerShell Script Monitor in SAM. Initially, the solution found here on THWACK was sufficient. However, we ran into an issue where we have multiple AGs running on a single instance, and each node is primary on a different AG. We need to be able…
Service Now Integration
Hi Team, We have seen that the SolarWinds Service Now Integration is showing as down in Status in the tool, however the Test connection is passing. We have tried giving the User ID used for the Integration as ADMIN but still the status is down. However, we have also checked from the SN logs that the scope of the…
Remote Ping using any Network Device
Hello, It was always a challenge on how to monitor a remote site, especially if a site had only network devices. Sometimes we have access to Cisco IP SLA or Juniper RPM probes. However what can we do in other scenarios?…
RunQuery failed
Hi, There is error showing on the console mentioning RunQuery failed, check fault information. Execution TimeOut Expired. The timeout period elasped prior to completion of the operation or server is not responding. So how do i check this error?
Disabled component alert
Hi all, There was an issue recently that someone disabled a SAM component that was important an we didn't get the alert when it went down, so I wanted to know: Is it possible to trigger an alert when a SAM component is disabled? If so, how can it be setup? Thank you.
SAM SQL Monitor template not on my SAM setup
Hi all, please advise why I dont have a template under the SQL User Experience monitor, its blank. I need to monitor a SQL database instance. thank you,
Error triggering script - Says it needs double quotes
When testing a trigger I get the following error with the following script: Any ideas? I have tried via UNC, local, mapped drive. All give the same error whether I used double quotes or not.
Monitoring Oracle using Oracle Database Template
Hi, I'm following this guide: https://documentation.solarwinds.com/en/success_center/sam/content/sam-prerequisites-for-oracle-server-monitoring-sw3438.htm and consequently this other one: https://documentation.solarwinds.com/en/success_center/sam/content/sam-oracle-database-sw5751.htm To enable the otb Oracle Database…