Support for the AudioCodes M800C. A putty connection is possible via ssh/2. The Cattools services closes with this Message: Generic.Device Connect failed:(30012) Protocol version mismatch error. Unknown Device Hardware Model M800C--4LG8LF-C-2U/ AudioCodes Session Border Controllers Mediant 800 Device SW Version M800C> show…
Dear Support, The start and running configuration of the switches is checked daily. As there are some differences that can be ignored there is the possibility of "Ignore Text" in the Activity. I fill the Ignore Text Box with: <ntp clock-period|<! Last configuration change at|<! NVRAM config last updated|<! No…
Dear community, I would like to be able to update our HP procure switches via the Kiwi cat tools software. So far I did not succeed to get it done without any errors :-( The problem happens during the tftp copy operation, when executing the command: copy tftp flash x.x.x.x hp/2620/RA_15_10_0010.swi primary It's not getting…
Feature also requested via support from ticket# 00351058 It would be a good idea to implement support for arista switches with EOS for at least port info and other things. Modifying existing templates to also match arista will probably not be too much effort as the output and commands only slightly differ from other…
Recently tried to change manager passwords on our HP switches. Looks like the newer HPE/Aruba switches have some different prompts than the older ones. It would nice to use DB.UpdateDevice.Text.field (or something like it) to make changes to the Variation text fields.
If support could be added for SNMPv3 with user authentication and encryption that would be useful. It has been mentioned in other forum posts, but the work around only works by using SNMP communities, which isn't really SNMPv3. Having this would allow for secure communication between the devices and CatTools when pulling…
Hello, I am a Product Manager from Russian telecomunication equipment developer QTECH. In our portfolio, we have ethernet switches which we would like to add in your program as an official support. We have already prepared the required scripts and now need some help from your side. We can consider making payment for this.…
A while back you added the "All Devices" option, could this be extended so that a group or groups can be selected? That would allow devices to be included into activities automatically.
It would greatly simplify our setup if we could use regular expression on the "Ignore Text" line. Especially on the FortiOS devices we have many entries with encrypted text. For example line like "set secret ENC" or "set secondary-secret ENC" and "set secondary-secret ENC" we should be able to replace with "set *secret…
Hello, We use the Error Counters Information Report to find interfaces that are incurring errors to proactively fix them. We monitor over 1,000 interfaces, and 99% of them have zero errors each day. We have to visually scan through hundreds of lines of zeros to find ones that do have errors. It would be far better if…
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