Get the latest news about SolarWinds DameWare Remote Support (DRS)
Using DameWare Utilities Mini Remote Control version 12 in Windows 10, causes the app to not save display settings (haven't really tried other settings). Or should I say, it saves the settings but doesn't apply them. For example, I set the remote window to 8-bit + greyscale (so the remote access is faster) but it always…
I am looking at DameWare products and I am unsure exactly which product would be best for my use case. We will need to support clients both internal and external to my local network. I "think" that means I need DameWare Remote Support, but not sure. I understand that DRS also includes DameWare Mini Remote Control, and then…
I regularly use DWRS to check in on all of our servers for disk usage and event log errors. This week however I was unable to view anything. It shows this: Any ideas why this is happening now?
Hi. I can find no information explicitly stating whether any DRS software is susceptible to the log4shell vulnerability. Are there any comprehensive list of SolarWinds products which are and are not vulnerable? Can i trust that Apache Log4j Critical Vulnerability (CVE-2021-44228) which states that "NOTE: This security…
Good Morning from Germany.... I'm searching for German Translation Files for Version 12.2.0. Only found some for Version 12.1 :-\ Are they available? Thanks, best regards
Hi guys, I want to get users ip adress who I already connect with dame ware mini remote control. I am using a tool for open apps on remote computer (device manager, task manager etc.) but I am writing destination ip adress manually. Where I get this ip adress, thank you.
In our current install, which is standalone clients licensed, right-click on the target, choose Remote Control, Mini Remote Control. That opens MRC, and passes the target hostname into MRC and we get on with business. I am working on getting the Centralized version of DRS setup, and this doesn't work now. Once the target…
The language packs are not a full versions. If you already installed the English version, then copy (replace) the language pack files into the program installation directory: * https://downloads.solarwinds.com/solarwinds/Release/DameWare/v12.1.0/lang/german/CentralServerDE.zip *…
When using dameware remote, our techs usually use the chat window to communicate with the users. The chat has stopped working in the past few days. When a tech opens a chat window on his PC, none opens on the remote PC so it cannot be used.
Hi, I've just downloaded and install Dameware Remote Support Centralized version and installed it successfully in my VM running on my internal network. How to perform agentless remote user connection using the Intel AMT feature ? Most of my HP Desktop got Intel AMT feature sticker in front of it. Thanks,
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