Get the latest news about SolarWinds DameWare Remote Support (DRS)
I used to run a couple of bat scripts and added them to the PCs under Task Schedule in DRS. They quit running about a year ago and I notice that I can go to the shared folder from any pc and use Run as Administrator to run the bat and it works. If I try to run it in the DRS Task Schedule it doesnt run. The Task in DRS is…
Did you upgrade to Dameware 12.1 and lose your remote hosts? Your remote hosts list became corrupted. Here is the fix we used to get them back: * On the host server, go to C:\Program Files(x86)\SolarWinds\Dameware Central Server\_Backup… and find your DameWareDB.sdf backup file, copy it somewhere safe. * Uninstall the…
Hi to all! I have the following problem with a client. His licence is registered for up 5 users for Dameware Remote Support and another 5 users for Dameware Mini Remote Control. He expressed his concern if he can add users above the aforementioned number and control the concurrent sessions - on demand. Does Dameware Server…
Hello All I'm using Dameware Mini Remote Control on my office computer located at Intranet. If im outside an office I connect via Remote Desktop to my office computer and then I'm able to connect users via DMRC. All work pretty fine except Low resolution icons. It's not a huge issue, but it's a kind of strange bug for…
DameWare 12.1 HotFix 1 is now available for download in your customer portal. Below are the release notes for this hotfix. Dameware Mini Remote Control 12.1.0 Hotfix 1 ============================================= This hotfix addresses the following issues: * MRC double-click issues while connecting to remote machines with…
My workstation has two monitors. The remote system is a VM on our network. I've been using Windows RDP (mstsc /admin) app to connect to remote system. With this program I am able to work on the remote VM with my two physical monitors, each having their own desktop. This is really nice for development purposes for me. There…
We have DameWare Mini Remote to connect to our computers. now we have purchased HP Stream with windows 10 s mode that I want to be able to remotely control, HP stream computers are not in our internal network. how can i do that?
The language packs are not a full versions. If you already installed the English version, then copy (replace) the language pack files into the program installation directory: * https://downloads.solarwinds.com/solarwinds/Release/DameWare/v12.1.0/lang/french/CentralServer-French.zip *…
My phone cannot connect to the Mobile Gateway. But i am on the same network. The connection times out. I tried through VPN without luck. The servers ip config is: ip: 10.4.10.21 Subnet mask: 255.0.0.0 my phone ip config is: ip: 10.4.60.28 Subnet mask: 255.255.0.0
Afternoon Everyone. My name is Marvin. I'm a recently new IT Associate at a small company that utilizes DRS to remotely manage assets. I've noticed the some assets when connected to with Mini Remote Control have a frameless, resizeable window with the undocked toolbar at the top. I was hoping there was a way to disable…
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