Get the latest news about SolarWinds DameWare Remote Support (DRS)
Guten Tag, leider ist Dameware remote Support unter Windows 10 so gut wie nicht mehr zu gebrauchen. Leider werden unter dem Menüpunkt Arbeitsstationen manchmal alle, manchmal ein paar wenige und manchmal nur mein eigener Rechner gefunden. Wann wird dieses Problem gefixt? Gruß Dirk
By giving double click on the application icon Microsoft Word 10, will open a blank new document. But if you want to open another one, then click on the “File” button and then tap “New” on the far left pane. After that click on “Blank document” and then the new page will open. Are you yet not able to open the new document…
When I use Dameware RS for a particular computer, and look at the Event log, I can no longer see Application Error events properly. It has started to show the message "The description for Event ID ( 1000 ) in Source ( Application Error ) could not be found.". I believe this is a Dameware issue because if I log on to that…
Hi! We are using DRS in our company and we have some screen scaling problems. We have different displays with different resolutions and during connection there are problems with scaling: - remote cursor is in different position on screen than host cursor. We were trying to rescale window, to change resolution of remote…
Quick question: Does anyone know of a good way to import custom list regarding computer names into Dameware? We are in the middle of cleaning our AD directory up but would like to import a list of current computers being used into Dameware.
I have a user who does heavy end user support, utilizing DWMRC. Launching Damware is slow on his machine because the remote connect dialog box contains thousands of entries. Every time he connects to a workstation, even if it is the same name, it appends numbers after it, so it saves everything. He was asking me if there…
Ocasionally when we try to remote control onto another machine, Dameware hangs at "Negotiating version...". It would stay there indefinitely. Is there any thing to check or do in order to resolve this type of condition? I checked my version and I'm connecting with 12.0.5.6002 64-bit.
I recently upgraded to Windows 10 and DRS 12. Since then I have been getting this in the information tab. On the Browser tab I don't get anything under the Microsoft Windows Network like I used to. I am new to this forum and trying to search didn't seem to bring anything up. I appreciate any help anyone can be as I don't…
I’m happy to announce that DameWare 12.1 is now publicly available. This release brings several improvements, namely: * New Mirror Driver - Customers connecting to Windows 10 can now use the brand-new mirror driver. Additionally, DameWare 12.1 now supports 4K monitor resolution and adds support for Java and DirectX Apps,…
My employer is considering DRS Centralized for our Help Desk. However, I need some clarification on how unattended support will work. This is the desired outcome we want: push installs of the Dameware agent to each machine connected to the corporate network. For those machines that don’t connect often, we will manually…
It looks like you're new here. Sign in or register to get started.