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DameWare Remote Support (DRS) Feature Requests

Recent Discussions

Copy Paste to login screen on Remote computer
Requesting I can paste a password from my PC to the login screen of the other computer, using Mimi Remote computer
Sort global hosts list by alias
Add the option to sort the Global Hosts List by Alias. We use the Alias to enter the name of the user associated with a host. Being able to sort by alias will make it easier to locate a host based on the user.
Show all remote monitors automatically
I would like to be able to use dameware mini remote control to open with all monitors (virtual desktop) showing instead of constantly having to click V every time i connect to a new machine. All my users have more than 1 monitor.
Viewing Multiple Monitors
Other remote tools have the capability to view multiple monitors at the same time on one screen. You don't have click "monitor 1" or "monitor 2" etc. Please take this into consideration for a future request. I am sure it is beneficial for all support personnel. I have submitted a case to support, however this feature is…
Dameware centralized installation on Azure Server
Please ensure that we can use Dameware centralized installation in an AZURE cloud environment. Currently many companies plan to move all server into the AZURE cloud.
Dameware Administration Console
I have 15 admin who need Administration console on their desktop. I need Msi Package that will install the console only using msi property (INSTALL_ADMINCONSOLE=1). Please ask your software packaging engineer and provide command line so it can be deploy via deployment tool silently
FEATURE REQUEST - Auto accept option with time interval
Auto accept option with time interval At our company we urgently need the option: Auto-accept incomming connection after a certain time. The clients get the Accept or Decline box for an incoming connection, but after a certain time it auto-accepts.
Central Server Usage Reporting
Need the ability to see how often users are using Dameware. This would help decide how many license you really need and if you can take it from one user to give to another.
automatic enable/disable of users based on Dameware licenses purchased
Hi to all, I would like to request a feature regarding Dameware Remote Support. The issue is that a major client of our had purchased a multi-seat license but would like an automated way to enable/ disable remote support users or mini support users up the purchaced seats available, instead of manually enabling every time…
Dameware Remote support automatically launch remote computer
On dameware remote support, where i double click Mini Remote Control, it will automatically log into the computer rather than having DMRC pop up and i have to hit connect again.