Best Of
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The Next Evolution of SolarWinds Web Help Desk: Modern, Fast, and Future-Ready
We are thrilled to announce a transformative update to SolarWinds® Web Help Desk. This release marks a significant milestone in our commitment to the product, delivering a modern experience designed …3 -
Re: I am trying to fetch the interface config data as shown in the SolarWinds UI.
I tried the method that you mentioned, and it worked. Got the interface config snippet as needed. Thank you for your help. 😊1 -
Re: I am trying to fetch the interface config data as shown in the SolarWinds UI.
So, was trying to figure it out by doing some fancy work with CharIndex and Substring, but then I found this "Action" in SWQL query manager that might be more useful to you. In the "Ci…2 -
Re: How to Pass SolarWinds Service Desk Certification
I've not done it, but the answers are going to be the same for any certification exam… Study, study again, and study some more. Also, get hands on with the application itself. Also, have you bee…1 -
Re: Masterclass Alert—How Many Tools Does It Take to Fix One Outage?
Is there any tool available to fix the Thwack community outage?6 -
Re: THWACK January Mission – Status Report
Couldn't find a better place to put this, and didn't see anything in the search. Is there a way to turn off the indentation for replies to threads? Going through some of the older posts whe…2 -
Re: Remove "Platform Connect" icon from menu bar
This is implemented via the global Advanced Configuration. By checking the "HideIconToAllUsers" box, the cloud connect icon in the header will disappear.1 -
Re: Meet the AI Agent in SolarWinds Observability Self-Hosted 2026.1 (Preview)
I love this. No more - hey can you tell me the top xx nodes without have to look at or create a relevant chart/perfstack/dashboard. If this act on custom properties in the prompt - even better. Pleas…3 -
Re: Single node always loads wrong Summary view — Views by Device Type times out
Sukatan, if you haven't already, open a ticket, upload the diagnostics and post the ticket number here. Make sure capture diagnostics shortly after you click View by Device Type and experience t…1 -
Re: Create Custom Reports
@mato1964 enhancements coming soon in some areas such as table widget which give option to export all data and also you can increase the elements/rows you see in a page now1







