Best Of
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Custom Text in the EMail Alerts
Would like to see the option to add custom text to the email alerts, and also have an option to include the run book URL to the alert emails.5 -
Ability to create a View All - Incidents & Tasks
Many techs forget to check their tasks that are assigned to them since they only get them every once in awhile. Would be great to have a View that you can see all things assigned to you. Task, Incide…66 -
Assigning more than one role to a user
Currently only able to create a role, and if one of those users is needing to perform additional responsibilities, you have to create a completely new role to incorporate what they currently do and a…66 -
Automated reminders for approval requests
We have multiple service catalogue items used at our company that require manager/supervisor approval before they can be processed and thus have an approval request sent to the incident requester…117 -
Ability to use variables on Requester Portal
Make the Portal more friendly to the community it is exposed to the audience. On the Welcome Message allow say {{requester_firstname}} as it does on E-Mail messages and the Search Message similar so …7 -
{{requester_email}} Doesn't Work in Service Request Title
Submitting this Feature Request to request the same functionality that exists in Process Integrations to be added to the Service Request Title. We cannot use {{requester_email}} in this field. The va…7 -
36. Top 5 Hacker Movies
Garrett Gross and I rank the top 5 best hacker movies of all time. There can be only one!5 -
Enable Resharing Customer Survey for service improvement when initial feedback is negative
In the current workflow, when a customer submits negative feedback (e.g., “Dissatisfied” or “Very Dissatisfied”) on a CSAT survey, the process ends without any automated follow‑up. This results in: N…5 -
Slow Login (Domain Accounts Using Security Groups)
Thought this would be a good one to pass on to the community. If you are using domain accounts conneced to added security groups in SolarWinds and your getting long sign in times try looking at the b…5 -
Add CIS benchmark templates to SCM
SCM has STIGs but our OIS team require us to report using CIS, so having CIS template directly in SCM would simplify this process and allow us to give them direct access to report compliance against …29
