Best Of
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Linux Agent Support for ARM Processor Architectures
The current Linux Agent supports x86 and x64 Intel/AMD architectures, but it would be nice to have the same agent work for ARM based architectures as well. This would allow the Agent to be installed …40 -
Automation with Related Items
Would like if there was a way to have child tickets automatically related to the parent ticket. Use Case - On some service requests, we have secondary (child) tickets get popped for other teams to pe…5 -
Add Ability to Track Time on a Task
It would be nice to be able to track time on tasks, and then have that time also added back to the original ticket/change that the task was assigned from. This would allow you to see how much time ea…7 -
Re: June THWACK Mission: Mission Accomplished & Winners Announced!
WOW, Massive thank you to the THWACK team. I genuinely never win anything, so seeing my name next to Prize 1 made my day. Really appreciate the effort that goes into these community missions, Looking…5 -
Fully customizable Change states, including deleting/removing default states, and changing colors.
We are implementing change management at our place, and our consultant has definite ITIL-based ideas on what states should exist and what should not. I was able to make it work with what we have, but…7 -
SolarWinds Platform and Products—Version 2026.2 is Now Generally Available!
We’re excited to announce general availability for version 2026.2 of the SolarWinds® Platform, SolarWinds® Observability Self-Hosted, and the Orion Network and Systems modules. Version 2026.2 is now …6 -
Web Help Desk - Request Type Category Search
This idea is to provide clients a way to freely search and locate Request Types when submitting new tickets within SolarWinds Web Help Desk. This is for the client side of the help desk and although …34 -
NPM Support Ubiquiti Networks for Pollers SNMP
NPM Support Ubiquiti Networks for Pollers SNMP48 -
Ubiquiti Wireless support
I know Ubiquiti support is challenging, but I would like to see wireless support for Ubiquiti wifi ap's.44 -
Extending duration of timing out of SSO for mobile app
The mobile app currently requires users to re-enter their SSO credentials every 24 hours, which creates unnecessary friction and users are not likely to adopt. We would like the ability to configure …5






