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Re: Repeated OAuth Failures After Upgrade to 12.8.5 + Hotfix
Also, we were having these issues prior to installing HF1. I believe they started after the upgrade to 12.8.5, I had hoped the HF1 would fix it but it did not. I'm not going to hold my breath on…1 -
Re: Repeated OAuth Failures After Upgrade to 12.8.5 + Hotfix
I ran the upgrade on our primary instance using an MSSQL DB. I did the extra steps for the DB, and everything seemed to be working well, but 14 minutes after the update, the OAuth failures started hi…2 -
Re: Repeated OAuth Failures After Upgrade to 12.8.5 + Hotfix
well poop...1 -
Re: Action Rules running multiple times
Unfortunatley, I think that is the right answer. I will have to make many many more dedicated rules to each possible permutation of the customer fields and not allow it to cascade. I have been puttin…1 -
Re: Can we require ticket creation in the portal but allow updates via email?
I don't know if there is a real way to do it but maybe you can have tickets that are created by email go to a dedicated Request Type that has an action rule to close the ticket immediately with …1
