-
Re: How to create a daily ticket report in WHD
It's pretty much useless.1 -
What Request Types do you use?
Greetings, I'd be curious to know what Request Types you've setup. I want to be able to report on where our main issues exist (training, user error, hardware, etc.) but I don't want to…2 -
Determine when a user logs on/off for the day
I could use some help figuring out a way to determine when a particular user has logged in for the day, and when they stopped working for the day. The user in question uses a laptop that goes home wi…2 -
Submit a ticket vs. Save
I know this is a terribly small thing in the grand scheme of things, but it drives me nuts. When a user goes to the web portal to create a trouble ticket, is there a way to change the "Save"…1
