zkahl ✭✭✭✭✭

Hi. 10.4.2 has fix for "disappearing custom properties". This may be the issue. I have also seen similar problems with advanced alerts. It resolved when I run the advanced alerts as Admin. You want to try this with report writer. SolarWinds Network Performance Monitor Release Notes Fixed Orion Core Issues This version of…

We have found this to be a known issue with 10.4. If you run the configuration wizard it will resolve it. Zak Kahl http://www.loop1systems.com

You many just take this opporrtunity to install the newest toolset v10.9. It a nicer dashboard and has some new features. If you are on v10.9, just try to run the install and choose the repair option. This may be the easiest way to resolve the start menu. Zak Kahl http://www.loop1systems.com

I think you want to look at the Alert Suppression tab for the alert. This will allow you to have a condition looking at a different nodes stats and should suppress the alert if the mail sever is down. The the example below, this alert will get suppressed if the MyMailServer is down. Hope this helps Zak Kahl Loop1 Systems…

Have you tried to use the option "Transform Results"? This is found in the Universal Device Poller program. If you have the poller already created, just select it then add "*.01" in the formula. Just reference this new transform you created for the results that you are wanting. UnDP will still return = 6235 Transform will…

Hi, Yes, recently I did implement the file existence monitor. I had it check for a file through out the day, and set it to alert when the file existed. This was the need at the time. But I had a file that I was looking for. Then I set an advanced alert to trigger when the file existed longer then a determined number of…

Hi, According to this KB, Aruba, Cisco, Meru, HP & Orinoco are supported as of 10.3. Not sure if any more are supported in 10.4+. SolarWinds Knowledge Base :: Wireless OIDs Polled in Orion NPM Zak Kahl Loop1 Systems http://www.loop1systems.com

Hello, On your filter change it to "select records where [ANY] of the following apply". Then you can add more filter rules and as long as any match they will be included. Zak Kahl Loop1 Systems http://www.loop1systems.com

I don't think this is currently possible. I had a client that wanted to do the same thing when CPU was running high, and we can look at the gauge and also set alerts, but couldn't make the node change colors. I would be interested if anyone else knows how this can be completed. I think this would be a great feature…

Hello, Since you have the report created with report writer, just add a column similar to the one below. Under field formatting you can rename the column to "total FTP transfers" or something like that. Also, under summarization, choose "Do not summarize the Results". Hope this helps. Zak Kahl Loop1 Systems…

Ruban, So it sounds like the alert works for everything except this one server. Check "alert suppressions" to make sure its not being suppressed on this node, or something that is related to this node. If you could include some snapshots like Jeryn asked, we could better diagnose it. Zak Kahl http://www.loop1systems.com

This has been a challenge for many in the last 10 years or so. Some of newer hardware from Cisco and other vendors addresses it. For example the 3750 stack switches, if one of the members fails another will take over. But from what you are describing, a child switch shouldn't affect any one else unless there is another…

Bobby, Here is my recommendation. You can make this pretty close the the "show interface description" output. Below are the high level steps, let me know if you need more detail. * Use report writer to build a report that shows the interface information you are looking for. I think you will need Node Name, Interface ID,…

IT sounds like you want to use one alert for both APC and Advanced. I wrote your alert below. You have two condition groups defined, and any group can be true to trigger alert. Add another group like below. Trigger Alert when any of the following apply Trigger Alert when all the following apply Poller Name is Equal to…

Hello, You need to setup the global login defaults so NCM knows how to connect to them. This is found under settings-NCM settings->Global Device Defaults. Individual nodes can over-ride the global settings by editing the nodes and changing them there. If you set the global user/password and transfer protocol then you…

One idea that jumps out with me is putting a custom property on those interfaces. Then add a setting on advanced alerts under 'Alert Suppression', select the custom property for these interfaces. This is assuming you are using advanced alerts and not basic alerts. Zak

I have done this upgrade a few times without any issues with our clients. Nice new features, plus some fixes. Since you aren't making a huge leap between release levels, you are OK. But, you should always make sure you have a recent backup of the DB, just incase something unexpected happens. You should have the DB backed…

NCM has a global username that is set under NCM Settings - Global Device Defaults. If this is the incorrect login for this device, you can over ride it by editing the node and adding the correct username/password. If you go into the server and run Solarwinds Network Configuration Manager, this is a nice utility to help…

You should consider taking a migration path rather then a complete rebuild. I recently did what you are wanting to do, and there is a lot of work after the fact. Especially if you have done a lot of work with maps. The maps can be copied over but the node-ids change so most of them have to be cleaned up. They way I did it…

HI Vinod, You may consider upgrading to 10.4.2, and take advantage of the latest MIBs and Features. A cool new feature after 10.4 is the SNMP hardware monitoring on some devices. In the past you would have to add UDPs for Fans, temp, etc. And the upgrade will get you the latest MIB. Just something to consider. Zak Kahl…

Hello, It sounds like NTA is your best bet for this. For pretty graphs I would use the NTA Flow Navigator tab (on the left). You may already have tried this, sorry if this doesn't help. Try filter on the end points you want and you can even save them to a new view. You can also use Report writer to create a report, but it…

Hi Scott, In your example config, does your Vlan 2 have an IP address assigned? I was told once that this is required, but I haven't had a chance to test it. But I have seen it not work on a switch port, but does work on the associated VLAN. Also, I assume you can send flows from other routed ports on this switch and NTA…

Hi Pat, If you are using windows authentication then by changing your windows account login (under console settings) to "enable automatic login" then you shouldn't be prompted to login to view the report. But, are you trying to get Report Scheduler to send a PDF? You shouldn't need the NT account to make this occur. If you…

Hello, Did you every find a solution to this problem? I have a client having the exact problem and they are on later code 10.4.1, SAM 5.2 NTA 3.10 plus other modules. Thanks, Zak Kahl Loop1 Systems http://www.loop1systems.com

Make sure your reset conditions and reset actions are set correctly. This sounds basic, but the wrong statement in reset condition could cause the alert not to come back up (reset action). For interface alerts, the reset condition should work just fine with the default "Reset when trigger conditions are no longer true". If…

Hello, You could set up a filters in both Syslog and Trap viewers for this. These filters are located under View->Alerts/Filter rules on both Syslog and Trap Viewers. For Syslog, match the patterns under the Message tab, and then under Alert Actions - Choose the "discard the syslog message". For the Trap Viewer, match the…

Sishith, This is now a new feature in 10.4. If you add the resource Last XX Audit events to your view, it will give you what you are looking for. Zak Kahl Loop1 Systems http://www.loop1systems.com

The updated report sounds like it was never saved. Go back in and change it again, then try to save it. And watch for any errors. You may see an macro error about "a nonexistent field". It will list the fields below, just add them the the "select fields" tab Then you can go into the "field formatting" tab, select them and…

Hello, The account limitation builder application is still on the server. Its under "grouping and access control", next to the old custom property editor. After adding the new custom property, go into account limitation builder and add the new custom property that has been created. Then the custom property will show up…

Make sure you have the following checked in your Universal device poller (keep historical data). Since the historical data is in the DB, then this may not be the issue. But it doesn't hurt to double check. Zak Kahl http://www.loop1systems.com