Comments
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Usually, once the ticket is reassigned newly assigned tech should receive an email.
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I tried deselecting all the techs and selecting back. Still when reassigning tickets email is not delivering
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Not sure what is causing the issue.
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Yes, the option is already ticked.
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This is sorted...!!
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That's is not the case even port 587 didn't work. However, I was able to fix it sometimes back. The issue started after Gmail disabled the less secure app.
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Thanks .. let me log a case.
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the version is 2.7.6 - Build #12.7.6.8342-HF1
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Thank You.. I'm checking on it.
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Yes, still message is there
