Comments
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Cheers. That's pretty much as I expected.
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Perhaps but, because the OP said they wanted to 'log the Jira Ticket number given in the response to the alert', I assumed they wanted to give the alerting object in Orion the ticket number? I agree that writing TO Jira should be easy (I got that bit done), but joining the circle and giving an object the reference number…
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I'm also trying to do the exact same thing, but using a different service desk system. It's theoretically possible, but not using HTTPS because JIRA will be unable to trust the connection. The article here specifically states: "The Solarwinds-Orion certificate, which is used in Information Service, RabbitMQ, and others, is…
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Why not use groups? We use dynamic queries to put nodes into groups like "Lifecycle Status", "Role", "IT Capability", etc.
