Comments
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Hello, have you tried to right-click on package and select option Run as Administrator? Did it work? Thanks
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Hello, I would try to run ENABLETLS and DISABLETLS in CMC (yes, please run enable and disable). Then you should be able to connect with Reports to SEM via the non-trusted channel. If you need the trusted connection, run ENABLETLS in CMS, export the certificate from the manager and import it into the Reports console and…
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I see. It might happen that those events are "Unmatched" events that we can not normalize. If there is not such an event, SEM does not process them at all. The best you can do, open a support ticket. They will guide you through the process that is very smooth. We would need the exported Event from Filter for the…
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Hi, yes, there was an issue with the HyperV package. It should be sorted out now, and the package on the Customer portal should be updated.
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Well done on the configuration! The second part is on our side right now. Could you please open a support ticket? Our great Support team will collect the needed logs for our engineering team. The required update will be hopefully delivered soon as a regular update. Thank you V*
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I saw pictures about this issue. Could you try to set schema for tables and views to dbo? http://stackoverflow.com/questions/89606/in-sql-server-2005-how-do-i-change-the-schema-of-a-table-without-losing-any-d cite from the page: "When I use SQL Management Studio I do not get the 'Modify' option, only 'Design' or 'Edit'. If…
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Views and Tables which you need scan by asset discovery connection. Are those in DBO schema?
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Hello, were you lucky with the new UI? do you see any issues using the new one for this particular case? Yes the old flash is there.
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Yes, that is correct. We believe we have fixed that.
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If you will change page orientation to landscape is it better in print mode? I am affraid I can't do anything else right now for you, to change it would require some code changes. Could you please open ticket in Support to track it? Thanks
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Hello, please contact our Support team. They should help you with this one. Thank you
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Hi, I would try to have all views in DBO schema (I believe it is by default on MS DB). Could you please try this if it helps? Thanks
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Hello, I am sorry for such late response. Could you open a support ticket, please? I am very interested in the logs and the timing out situation. Could you please upgrade to the SEM 2020.2.1 version and replicate the search in the new UI? Do you see the same behaviour? Thank you
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Hello, SEM version 2020.2 has been released which contains a great nDepth feature in the brand new UI. We call it now Analyze historical data. More information can be found here https://documentation.solarwinds.com/en/success_center/SEM/Content/Release_Notes/SEM_2020-2_Release_Notes.htm#View or just visit our demo…
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Hello, we have not seen such case on the latests SEM versions. I would recommend upgrading to 2020.2 version and if the issue still persist, contact our Support team. Thank you
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Hello, since 6.4 version for the new installations, we have made some changes that allowed you to resize the disk beyond the 2TB. Versions 6.3.1 and older can be extended up to 2TB. Versions 6.4 and newer can be extended beyond that limit. If you are not sure about the extension, reach out to our support team. They will…
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Hi bracken752 This is interesting. Could you please open ticket in our support? Maybe it will get in development but this is enteresting. Thank you
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Hi, the prinscreen of report settings would be great. Could you please create these two for us, please? Reports look awful when you click on Run Report button, not on Generate PDF report, right? Thank you for help
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Hello, the best way to be contacting our Support team. They should help you configure your DB to send the syslog to on SEM Manager or configuring SEM Agent on the Oracle DB servers. There might be unmatched data as well. That would definitely require the Support help. Thank you
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Hi, I have looked at DB and there is way how to remove the circled location from the Part list but the approach is not easy and could cuase tickets changing. If you have any ticket with reference to this part, I wouldn't recommend to do any sql changes. If you really want that change please consider Feature Request to…
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hello, we have not encountered any issues with this one but it does not seem to be officially listed in the supported environment. Let us look into this if we can get this listed here https://documentation.solarwinds.com/en/Success_Center/SEM/Content/System_Requirements/SEM_2020-4_system_requirements.htm Thank you for…
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Hello, please make sure the SolarWinds SEM agent is running in the MS Events app. Please make sure there place on C: drive. In the SEM manager, please make sure the agent is connected. If it is not, please make sure there is path from SEM manager to SEM agent for ports 37890-37892. If nothing from above help, please file a…
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Hello, feel free to configure the connector to that file. If you still have issues with that, I would recommend the Support help.
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Hello, I would try something like this Let me know if this helps. V*
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Hello, Do you mean E-mail templates? To remove those, you need to navigate to Configure-> E-mail templates -> select the test template and then in the toolbar, there will be the delete operation. We do not have the FIM Templates management in place yet. V*
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Hello, This is very unfortunate to see such an issue. To proper investigate the issue, the development team would need logs. Would you mind working with our Support team on resolving the issue? here is the link for the online contact https://customerportal.solarwinds.com/support/submit-a-ticket/ Thank you V*
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Hello, thank you for reaching out. SEM has a lot of predefined Rules in place that "just" need to be activated. Some of them require a tiny adjustment to be correctly executing in your environment. For more information, please navigate…
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Hello, I am glad you reached out. This is the example where SEM plays the key role. Identify the potential threat and visualize where, who and when tries to get into your system. I did a little bit of searching on the Internet and based on the discussion, the process can be used by a malicious code - malware. There were…
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Hello, this is just a perfect question for our Support team. They will be very happy to help you and answer even more your questions. Thank you for reaching out! V*
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Hello, could you please open a support ticket for this one? I believe we would need to better understand the issue. Thank you