vinay.by · Manager · ✭✭✭✭✭

rstoney00 next time - lets hit on the buzzzzzzzzzzzzzzzzzzzzzzzer before mcam lol

When you login click on Home->Summary , this would list Application Health Overview -> under Application Count -> Click on Unknown , this would list all Unknown app's, pull a report of all Unknown apps on your poller, try to fix as many as you can or unmanage them for time being. Then restart your poller services and check…

hehe lol

Did you check on unknown app count?

mcam , refresh rate of the screen lol - i was still typin and saw 2 replies hehe

Trying to get to the root cause of it would take more time and Solarwinds support might need lots of things to fix the same. In parallel what I would suggest is (I am considering all odds being exempted in this issue - like upgrade, new patch installation on the server etc etc. If nothing was performed on the poller…

You can achieve this by adding in a custom attribute, Settings -> Manage Custom Properties (Add a new custom property to Nodes , like say "Customer") 1. When you add a node fill this Customer field - specify customer name in here and use the same on your alert 2. if customer name is XXX and node is down - fire an alert 3.…

1. Looks like you are using APM:Component alert definition 2. Remove the existing variable from your alert definition (which is probably ${APM:ComponentDetailsURL} ) 3. Hardcode (in BOLD) the link onto your alert definition and use ComponentID variable…

You will have to create a new view for the same. 1. Settings -> View -> Add New View 2. Give Name of View, Type of View: Summary -> Submit 3. Under the Column -> Click on + 4. Search for 'Nodes Not Up' -> Select that resource -> Add selected resource 5. Click on Preview Button 6. Next to Nodes Not Up -> Click on Edit [Give…

Its just an icon on Solarwinds UnDP which is linked to 'Type: Trap' OID's (this icon is not specific to a Vendor - any Vendor any OID that has a Type: Trap will have this icon associated to it on UnDP). @Google for 'trap type oid' Hope it helps

Is your DB good ? I mean wrt performance etc etc ? Remove the application on that node, restart the services on your poller, give it 5 mins and then add the application onto the node.

Why are the services restarting ? Any Evidence on Event Viewer -> Solarwinds logs ? Do you have an issue with the Solarwinds DB ?

There is another way to find that out in your very own environment, read my post I am sure Poller Checker still exists How to Use Poller Checker Tool

ebradford​ here you go, check the link below: The Worldwide Map

Home -> Event Summary -> Click on Alert Triggered (or select Event Type : Alert Triggered) and set Time Period: Last 30 Days/Last Month

Could you pass on the syntax or command you used to restart the same ? What kind of alert have you set up ? APM Component alert ?

If its NPM and Node Summary View that you are talking about the details are picked from the below mentioned tables: Nodes->VIM Virtual Machines->VIM hosts. And if you are using Volumes type monitor to alert on C drive on your advanced alert manager you will not find the details (ESX Host) you require. Probably this can be…

what sort of a loadbalancer are we talking about here ? do you have a virtual name for your loadbalanced url ? which in-turn resolves on the DNS to one of these hostnames ?

Hi serena - Why can't we have both models for SAM licenses? (Where customer goes with the licensing model that is best for their need) Is this something that SolarWinds would consider ? Component based licensing for SAM which existed earlier and the new licensing model which is Node based licensing for SAM ?

thanks JiriPsota , I would want to remove Hardware Health Monitoring for few selected nodes in my environment. I will have to do them on the DB as they wont appear under list resource. I am sure one of the ways to do it is -> delete and add the node , but then I don't want to go with that approach. I was rather thinking if…

How can I remove hardware monitoring from the db ?

will try and test this before I respond back to you. Haven't tried this option so far.

You will not find 'VolumePercentAvailable' under Variable list, from what I understand NPM would calculate this by using a simple math 'VolumePercentUsed - 100' and display the same. But it would not store this value in the DB, that's the reason that variable wont be present. You will not find 'VolumePercentAvailable'…

You should be looking at 'VolumePercentAvailable' (which is equivalent to Volume % Free)

Answer to - [Ideally, we would like to set an audible alert, but after looking into this I believe that this can only be done on the main Orion server? (please correct me if I'm wrong!).] is correct. Alerts are set up using Basic/Advanced Alert Manager, this resides in Main Poller (Main Orion Server). For your requirement…

Try this UnManaged = 0 AND Caption not like '*RAP*'

What field name are you using for 'Node Name' in your report ?

Can you check if Caption is available on the DB (use DB Manager on primary)? Try running the below command to check if Caption is populating the Node Name SELECT Caption,IP_Address FROM Nodes where IP_Address like '10.208.147.65' If Caption lists the IP and not Node Name , try re-adding the node and check the same on DB…

Multiple questions under one , places to look for: 1. Check retention period (Settings -> Polling Settings) 2. Down status would be updated on 'Nodes' table - yes ICMP it is 3. Response time -> 'ResponseTime_Daily' table 4. Polled Data would be stored under 3 tables in your context -> XXXX_Detailed, XXXX_Hourly and…

Run Config Wizard for Website? probably, but I am not sure if this would fix the issue