vinay.by · Manager · ✭✭✭✭✭

Do you now have a solution for this ?

If the view that you are talking about is based on Vendor, its pretty easy to apply that on the view itself. But then to me your query looks more than just one single group of folks. I am assuming you have multiple groups and each group will need to view a limited set of devices or devices that belong to them. Try 'Account…

I have raised a support case already and instructions was to upgrade to the latest version. But just wanted to check if anyone else here faced a similar issue.

Yes, if you backed up the complete database for 2020.2.6 all the configuration data should still remain intact. But its good to cross check this once, in older versions we had to backup a few application related files manually, I am assuming that isn't the case now. But the only issue that i see here is since everything is…

This is going to be chatty though, any reason why you dont want to standard alerting which is mentioned below?

Why is it fluctuating post upgrade is something that we wont be able to determine unless we have a similar issue. But as chris has clearly mentioned - Only if you have a copy of your old DB in that case you can restore the DB back in time and then uninstall your module and install 2020.2.6 and connect it with the restored…

Hi @"jaleef" It totally depends on how you would like to see it, in your environment. But best part about SolarWinds is you can have all of these modules stitched together to work as a single unit, i would prefer to install all of them on a single instance together, as you have an advantage of correlating things and seeing…

We didnt do any changes on our environment and nothing was done on the database as well, not sure why this popped out all of a sudden without any changes to the environment.

I saw a similar post but that was very specific to LA and VMAN -> https://support.solarwinds.com/SuccessCenter/s/article/LA-and-VMAN-database-maintenance-issues?language=en_US

@"Seashore" is absolutely correct, this seems to me like a WebServer issue, if you have AWS (Additional Web Server) restart them and it should work fine, or if you just use a primary poller without AWS try restarting IIS on primary poller. 

Ask your system admin to validate this in SolarWinds 1. Orion IP Address correct - ? 10.1.240.56, Yes then step 2 2. Is port open between the server (where you are installing this agent) and SolarWinds - ? Yes, then point 3 3. Login into SolarWinds, go to Settings -> All Settings -> Manage Accounts (which is under User…

What @"tony.johnson" has mentioned is quite a detailed one and that is a good thread, I would suggest you to run configuration wizard once on the poller where this issue is happening. As well when did this issue start was it after a recent microsoft windows patching and what version are you running on ?

@MohamedAbdelrazik its same as upgrade, hotfix is no different than a version upgrade. Steps to implement a hotfix is similar to what we do during upgrade.

You can always build that logic in same alert or if you want to keep it simple you can use 2 different alerts as mentioned by you (This way admin activity is much easy to maintain). 

Possible. 1. I am assuming you have already setup component monitors as Monitor A and Monitor B, make sure the component names in your SAM application is different, on Primary DC keep the component monitor name as 'AD account lockout monitor Primary' and on Secondary/ Second DC keep the component monitor name as 'AD…

SolarWinds does not have a Reset Trigger Time, the below links should help you the variables in SolarWinds https://www.solarwinds.com/documentation/en/flarehelp/orionplatform/content/core-general-alert-variables-sw1121.htm…

@"KMSigma.SWI"@"the_ben_keen" Do you have this query handy ? SWQL query for the above requirement.

Hello, We manage the Wireless Controllers and Access Points are polled via WC's

Orion SDK 101: Intro to PowerShell and Orion API – SolarWinds Lab Episode #86 https://www.youtube.com/watch?v=8pTQo8Oqk8c Go to 12:30 on the video @"KMSigma.SWI" is the creator of this video/lab. Hope this helps

Ramsundar is absolutely correct, SNMP Service start time is what is captured as last reboot time, when SNMP Service on the device is restarted the last reboot time will also change on your node and that is the reason why you are seeing these alerts, please check why is the snmp service getting restarted on these devices.…

Hello @"fmunoz" You might find several ways to do it, but the most used approach is as mentioned below: 1. Create a Node/Interface custom attribute for alerting, like say for example 'AlertDetails' (AlertDetails = Yes or No) 2. Use AlertDetails on your alert trigger condition, just add this as a additional check, the…

Merry Christmas and a Happy New Year ! Have a good one ! 

Can you check the alert trigger condition for the Reboot alert in your environment ? Or is it Out of Box alert which ideally checks 'Last boot has changed' X1 ?

Good one.

Hello, You should have everything that you need on this link: https://support.solarwinds.com/working-with-support You can as well write to TechnicalSupportFeedback@solarwinds.com and they will help you with it. Hope this helps.

Thank you

Perfstack - Ability to corelate data from multiple metrics, there are few scenarios especially when we trying to showcase metrics for a new service or while testing a service. Lastly, as well used for root cause analysis of an issue - makes it easier to explain what resource is causing an issue in our environment.…

I had a similar issue but I could as well see a lot of RabbitMQ issues in my environment, post reinstallation of RabbitMQ I wasn't facing any issues with NCM Backup jobs being hung, same version as you 2020.2.5 I wouldn't suggest you to reinstall RabbitMQ but its best to raise a case with SolarWinds.

I am assuming you are using ICMP & WMI to add/monitor these windows boxes, verify if your SolarWinds servers can ping these devices. I am suspecting that ICMP is blocked between SolarWinds and these servers. WMI is working fine and hence you can see all stats but ICMP is not working. Open Command prompt on SolarWinds…

From what I understand 'Unknown' status clearly states your URL monitor is not working from that external node, other status is still fine. We do use external nodes as we do not have to monitor this node within SolarWinds, hence you add a device/node as external and using SAM you place your component (template) on top of…