vinay.by · Manager · ✭✭✭✭✭

++ @"kpina" onto this.

I dont understand the query completely, say suppose you have Network A, Network B and Network C and you have placed NTM on Network B IP Address. If NTM that is installed on Network B can talk to Network A and Network C then 1 license is sufficient. But if you are planning to install NTM in all 3 Networks (which is NTM in…

1. Check if the table InterfaceNetObjectDowntime has latest data. 2. Check if something is messed up with your NodesCustomProperties as you have an INNER JOIN on that as well. <---- (Maybe a stupid query but then this could be a possibility, as other tables are hardly touched unless there is an issue on your environment,…

There could be several ways to detect this, but then if you want to check if alert is working or not use an additional action on your trigger actions in the alert (very old way of tracking it but still effective), along with the trigger actions that you have add another Action 'Log the alert to the NetPerfMon Event log',…

I am not sure what SolarWinds modules do you have in your environment, but then if you own SAM then you can achieve these through customs Linux/Unix shell scripts, go through the below link - that should help you https://documentation.solarwinds.com/en/success_center/sam/content/sam-linux-unix-script-monitor-sw3260.htm…

You can achieve this in a much simple way isnt it. If you are using a Node custom attribute, if I have misunderstood then please ignore the below approach. You mentioned you have a Node custom attribute called 'Group_Under_Maintenance' which you set to 'Yes' correct ? Create a New Group -> Add New Group -> Add Dynamic…

I dont have an active Kiwi Syslog to test this, but to the best of knowledge its a 'NO'. You cannot forward / send syslogs from Kiwi syslog over TLS to another host. As well look at the below link for the queries that you had (I dont see a TLS option though, its either UDP/TCP)…

What is the current count of syslogs and traps in your SolarWinds deployment ? I have seen performance issues when syslogs/traps are flooding in. Check if there is a sudden spike, this could as well be one of the reasons. Try restarting your primary poller or additional web servers (if any) and check if this helps your…

You might as well see a few more cool ideas on this thread - but you can definitely use the warning threshold for your benefit here. Since you are only talking about critical threshold alerts (both default and custom thresholds), set the warning threshold 5% lesser than critical on the volumes. Your reset/clear condition…

Raise a support case immediately and start working with SolarWinds support. I dont think you have successfully upgraded, try downloading the installer again from customer portal. How are you upgrading Online or Offline ?

Thanks for the info, good to know its on their list and a fix is planned in 2023.3

Raise a support case with SolarWinds, get a new license key/file from SolarWinds support. They can deregister your current licenses and get a new license since you already have paid for it. I dont use SEM, but I had this issue on other SolarWinds modules in past and this is how I got my issue fixed, by asking them to…

Well if you have NTA in your environment then you use NetFlow/sFlow/J-Flow https://documentation.solarwinds.com/en/success_center/nta/content/nta-setting-up-network-devices-to-export-netflow-data-manually-sw75.htm

1. Check if that file is there under C:\ProgramData\Solarwinds\Installer 2. If its not there call support and get this file from them and place it on C:\ProgramData\Solarwinds\Installer 3. Re-run the upgrade. Seems like either packaging issue, another way to do this is to download the bits again and give it a shot, I am…

What is your trigger action ? Are you integrating it with other tools ? Since you have mentioned SNMP Traps I am a bit curious. You are asking about custom attributes/property - If you are using SolarWinds built in variables on your trigger action, yes its possible. Create a custom attribute - like say for example 'group',…

Why are you trying to use 'Description' field from 'Orion Site' when 'Site Hostname' provides the polling engine name ? If you are preferred way is not to show the polling engine name and you want something generic like 'Orion-West' I have another way to achieve this, create a custom attribute and get that auto populated…

By any chance can you shutdown Windows Firewall temporarily and any Anti virus software too and check if the netperfmon comes up ?

What version are you currently running on ?

Honestly I am not sure what the issue is here but you can definitely check what SNMP OID is SolarWinds using to poll this information, through Poller checker tool. In certain cases it could be using an alternative SNMP OID which you can change through this tool.…

Have you installed it in conjunction with other SolarWinds modules or is it a standalone SAM installation ? @"cheryl1" has pointed you in the right direction, go through that link. But with the kind of experience I have with a multi module setup, its not always easy to uninstall SolarWinds modules, its best for you to…

To the best of my knowledge built is tool options do not provide this option, you can do a bulk import/export of alerts into SolarWinds. You can rather do only 1 at a time. But i do know that a few folks were trying to achieve this through Orion SDK or Scripts, but honestly I am not sure if that was achieved or not. One…

Settings -> All Settings -> Web Console Settings -> Page refresh(can you please let me know if you have set this up to a XX mins)

What do you mean by not auto refreshed ? Ideally this is an auto refresh by default, maps are not static. Are you stating that new devices are not added onto the map or new interfaces are not added onto the map automatically ?

1. You can create compliance reports to validate the rules against the devices that you need to check https://documentation.solarwinds.com/en/success_center/ncm/content/ncm-policy-reports.htm You will be able to see the discrepancies once you have setup your custom compliance reports 2. I am not sure what point 2 and 3 is…

Hello @"ldelt" 2 things, you mentioned you just need NCM backup but you dont want to monitor the device 1. Add the device as external node in that case, and apply NCM configuration backup on the same - with this you will not monitor the device but your backups will continue. 2. If this syslogs that you are talking about,…

Interesting, you did mention it was an offline installer. One question though - Your SolarWinds servers do they have access to the internet ? Or is it in a contained area ? 

Article is specific to SNMP V3 * When you use SNMPv3 for polling a device and receive traps from it, confirm that the same authentication type (auth, noauth, or priv) is configured for both polling and traps. But then from what i understand even though you are polling the device via SNMP V3 you can still receive traps from…

Well I havent tried updating those fields via an API call, but then based on my experience to me this seems like an issue with that custom property itself, you could try 2 things to check where the issue is: 1. Try updating this custom attribute value manually on SolarWinds - check if that works, even if it does try the…

https://thwack.solarwinds.com/content-exchange/the-orion-platform/m/reports/3003 Hope this helps.

https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-multi-module-system-guidelines.htm