vinay.by · Manager · ✭✭✭✭✭

What do you mean by our own device OID? Is it your SolarWinds Server or laptop or what? Use the Poller Checker tool Try using Poller Checker tool in your SolarWinds environment, if you need to know what OIDs SolarWinds uses. If it's a generic ask you can use any MIB tool, one is already available on SolarWinds screen.…

Just pick one of these devices (I mean a Switch Stack), can you delete and add this device again in SolarWinds and then try ? I have seen such cases in the past where a Switch is converted into a Stack Switch or vice versa rediscovery as well doesnt help much. The best one would be the one that you described, probably it…

what polling method are you using ? WMI or Agent or SNMP ? Plus in your email are you using the same variables as mentioned in the built in alert ? The CPU on ${Caption} is currently running at ${CPULoad}. The top 10 processes running at the time of this poll are listed below: ${N=Alerting;M=Notes} For more information…

There is a built in alert in SolarWinds - have a look at that, Alert name is- "High CPU Utilization with Top 10 Processes". Duplicate it or create a new alert and modify it as required. Make sure you are using WMI for polling /Agent based polling for the windows node. __PRESENT

High CPU alert on what type of device ? Is it Windows or Linux ? Do you have SAM in your environment ?

Should be an easy task from SolarWinds UI. Settings -> Manage Nodes -> select the ones that you want to delete and delete them in one shot. If that seems difficult then another easy way to do it export the node name, IP Address through Custom property editor. Create a new custom attribute and update that with a particular…

If you want to take this approach then: 1. You can only add a node to use either SNMP or WMI, you cant have both at the same time. 2. The only way to achieve this is by adding the same node onto different pollers. Add Node ABC as SNMP on poller1, then add the same Node ABC as WMI on poller2. Same IP Address/Node cannot…

Below is the condition that you need to add, you can further extend it to Interface Status not equal to unmanage as well and you can as well ignore other Node status like Unknown / Unreachable if required. Hope this helps. __PRESENT

I am assuming you are talking about automatic addition of devices while you schedule a network discovery. If you are running network discovery by yourself and using a manual additional approach, you should see it on the last screen of your network discovery when you import it. But say suppose post network discovery you…

In simple terms polled data will be lost, SolarWinds does use a few things while data is in transit but it will not store the data in any place apart from its own database. Lastly, most important thing - SolarWinds database is equally important as your SolarWinds VM's, if your database is down that means you cant even open…

Hello @beasravor There are several options to reduce the load on your primary poller: 1. I am not sure what SolarWinds modules do you have in your environment, if you could tell me about it I can help you with more details, lets assume you have just SolarWinds NPM 2. Primary poller plays an important role - its hosts the…

Ok in that case there aren't any additional pollers, please ignore my point. Thanks for the update.

Settings -> Manage Nodes -> Select the node that you want to move over -> Click on Edit properties -> Under Polling you will see Polling Engine click on it and change it to another poller in your environment -> Submit Note: You can do this for multiple nodes/devices as well by selecting multiple nodes in manage nodes. But…

https://support.solarwinds.com/SuccessCenter/s/article/Rebuild-JobEngine-SDF-File?language=en_US https://support.solarwinds.com/SuccessCenter/s/article/Repair-a-failing-Job-Engine-Collector-and-Information-service-in-Orion-Platform?language=en_US __PRESENT

Honestly not sure how I would fix this, but let me list down a few things 1. Firstly i would check if main poller is overloaded, if it is then I would free up some and move it to additional poller. Ideally i keep less number of devices on my main poller. This should fix the issue if it has anything to do with load or…

Check for session timeout first. Login into SolarWinds. Go to Settings -> All Settings -> Web Console Settings (under Product Specific Settings) and check what is it that's set against SESSION TIMEOUT. __PRESENT__PRESENT

I havent faced this sort of an issue, as far as I understand I dont think the data on dashboard has anything to do with your job engine V2, the data on the dashboard is pulled from the SolarWinds database directly. You should probably do a complete health check of your environment once. To the best of my knowledge when…

Do you mean you want to see all notifications coming from this group ?

1. Nice, then i guess the best option is go through the traditional route of an offline installer or online installer by placing them on the SolarWinds Servers. 2. You did mention you have internet, have you set a proxy on SolarWinds UI ? Or is it just a direct through and through connection ? 

Did you try restarting SolarWinds services once ? Sometimes it could be related to the Info Svc as well. Even better if possible reboot your SolarWinds server once.

There are several threads on the same, create your own dashboard and use these queries on the dashboard to modify it accordingly. https://thwack.solarwinds.com/product-forums/the-orion-platform/f/alert-lab/90926/alerts-weekly-report…

Hi @"enthrall_IT" I am a little confused can you please help me understand more on the query ? 1. If the AP is still connected to the Wireless Controller - SolarWinds will poll it for sure. SolarWinds manage the AP's through the Controller and do not poll them directly. Make sure everything is cleaned up on the Wireless…

Post failover to standby did you restart/reboot your primary poller ? When we reboot the VM/Server the security policy or software running on your system might have made some changes / probably some patching / global policy rule if any config management software is running on your VM's - well its just a guess. As I said I…

Honestly I don't have an accurate answer to your query (it depends on what is being enforced on your SW VMs), we were always asked/told to exclude all folders related to SolarWinds from Antivirus / Defender / Security checks / guidelines that the company enforces on the VM's/Servers on which SolarWinds runs. Yes, HA…

Use this to check and repair https://support.solarwinds.com/SuccessCenter/s/article/Check-permissions-using-the-Orion-Permission-Checker __PRESENT

Honestly, I am not sure what you are looking for, but if you are talking about Orion Diagnostic logs its just a bundle that package all logs from SolarWinds Orion Platform into a zip file. These logs can be read by any text editor just like a normal file. If its something else that you are referring to on this post then…

You will need to upgrade no matter what (you probably have around 11 months from now which is the max time that you can hold off your upgrade, but then as new versions are released you are always behind the upgrades plus more vulnerable hence plan your upgrades accordingly) as 2020.2.6 EOL Announcement was on 18 April 2023…

Seems like you need to monitor them using custom undp pollers, not sure what modules you have in your environment but below are a few threads where they talk about it, hope this helps. https://thwack.solarwinds.com/product-forums/network-performance-monitor-npm/f/forum/74607/cisco-poe-monitoring/60107…

A reboot should help, the processes that you have mentioned plays a part in polling, collecting data and license check as well. Primary Poller plays a couple of additional roles unlike your additional pollers. Just make sure you have built the VM as per the standard guidelines provided by SolarWinds, if you have then you…

Raise a case with SolarWinds support, be it WMI or Agent or SNMP we do such odd scenarios. I have spent most of my time on SNMP polling and such scenarios can be fixed easily its just that i need to ask SolarWinds to poll the right OID's which i still can play around with. But since you are using WMI it depends on what…