vinay.by · Manager · ✭✭✭✭✭

Interesting - I am in an environment where the integration is achieved by ServiceNow collecting data from SolarWinds executing an action to write to the NetPerfMon Event Log. How are they doing this ? Is it through SW API Calls ? Probably from ServiceNow or from some intermittent system used by ServiceNow to pull…

It isn't like Microsoft certifications or some of the other tools in the market where they say user certification then admin then super admin or what ever it is. SolarWinds started off initially by a generic certification called SCP (SolarWinds certified professional), then they made it more specific for specific modules…

I don't use Kiwi anymore but is this what you are looking for ? This should be under actions. I have pasted 2 links one for Kiwi and one for Kiwi NG https://documentation.solarwinds.com/en/success_center/kss/content/kssng_adminguide_action_stop_processing_message.htm…

Assuming you have multiple modules including NCM ? If that is the case when you add the device onto your environment did you check if you have set NCM to Yes, post addition, under node properties be it ICMP/ICMP+SNMP Device. __PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT__PRESENT

There are several ways to achieve this, but then I am a big fan of custom properties rather than groups https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-creating-a-custom-property-sw1289.htm If you create an node custom property in your environment like say suppose for example 'DeviceType'…

You have the details required on the below mentioned link (Please note: But then it doesn't provide the details to the extent that you are looking for with respect to bare minimum account privileges - its best to raise a vendor support case)…

What have you selected here ? Have you turned this ON ? When you switch this ON only if IP can be reached over ICMP it will consider that node to be auto import, switch this OFF and set it to NO and then test your job. As well check the documentation…

@"chad.every" - Thank you, that's a great explanation. What approach do we take if a Network Load Balancer can't be deployed ?

These are the guidelines that you are talking about https://solarwindscore.my.site.com/SuccessCenter/s/article/What-is-the-maximum-amount-of-flows-per-second-that-can-be-processed-in-NTA?language=en_US In simple terms you will need to balance out the load in your environment, I am assuming you are a monitoring tools admin…

Just to test if something is wrong with the existing device that is currently polled in SolarWinds, re-add it onto another poller. Don't delete the existing one. Re-add check if that issue gets resolved, if it does - then you could try a few things on the existing node like rediscovery, if that doesnt work then do a list…

You are absolutely right, if you need historical data then re-add is not an option. As soon as you delete the current node/device historical data will be lost.

Check if re-adding the device helps, add it on a different poller and see if that fixes your issue. Its a rare scenario but yup it does happen sometimes - You could try rediscovering the existing node but I would suggest you to first check by re-adding it on a different poller just to be sure it isn't an issue with…

1. Creation of Maps (as well check this section 'Set visibility and owner' after creating the map) - https://documentation.solarwinds.com/en/success_center/orionplatform/content/core-orion-maps-create-maps.htm 2. How do I add it to appear on homepage…

Go through the below thread and this will definitely help you understand why so, based of the specific need or use case you can choose which one's best suited in your environment. Hope this helps. https://solarwindscore.my.site.com/SuccessCenter/s/article/Alerting-on-Groups-vs-Custom-Properties?language=en_US

 Really Weird Atlas Map Issue Might not be the exact same issue, but then the above thread might help, have a look at it once. __PRESENT__PRESENT__PRESENT__PRESENT

You can't do this, but then you can actually try this rather - Create a scheduled discovery in your environment to scan your infrastructure on a monthly basis - but be careful it shouldn't overload your SolarWinds environment. Don't select add it automatically when you create a discovery. You can always look at the results…

1. Good to know that manual poll works, to cross check can you login into one of your pollers and just do a ping on the IP of any end device that your poller is managing - this will clear that out. 2. If this is the case then something might have gone wrong with your services post upgrade, its best to raise a case and get…

In simple terms, no matter what polling you are using the alert that you are talking about looks for this field 'LAST DATABASE UPDATE', open a node page of any device and under polling details you will see this field which ideally will be within your polling cycle. If this field is in a past date which is > 10 mins…

Firstly I am assuming you are talking about integrating SAML with SolarWinds NPM for user authentication. 1. What's the max that can happen ? I understand you don't have a test environment. 2. Say suppose you integrate NPM with which ever SAML mechanism, you import the SAM authentication certificate, then you create SAML…

One of the reasons could be as mentioned in the below article - not polling issue, a simple restart of your SolarWinds Services can also fix the issue or rebooting your SolarWinds server might fix it, there could be several reasons which could be specific to your environment, I am just highlighting a generic one which I…

lol we bumped into each other

Do you see and AND here, you are using an AND clause. You will need to redefine your condition if you want email alerts for both these processes. You Trigger condition should look like this: AND - Component status is equal to Down - Then add a new AND/OR Block and in that select OR (Inside OR Block - as it will be either…

Is this behavior the same on all your additional pollers ? No matter to which ever additional poller you add the new network node is it the same ?

Are you sure there's no configuration on the end device (which you are trying to add on SolarWinds) which restricts this ? On the device end do you have some kind of whitelisting IP's for SNMP ? Or some kind of access control rules on the end device ? You should start with checking for this - configuration on the network…

1. For me its always been the pre-requisites, I stick to them as mentioned - hence its always been component count for me. 2. I do understand in certain environments due to various factors there could be performance issues, but then to be honest I have never seen anything till date that states job weight should be…

Mark @"mark.gover" response as correct, he is absolutely correct, you can't directly download a MIB and upload it onto SolarWinds. You will need to reach out to SolarWinds vendor if its something that is unavailable in SolarWinds to get the new MIBs packaged into the bundled SolarWinds MIB file. Plus you are talking about…

there could be several reasons to it, its not just the polling element count like 12K limit. 1. Depends on where your pollers are placed. 2. What is the latency between your pollers and devices. 3. What route does it take to reach the end device. 4. If you have more numbers of devices that are down in that poller or say…

 Polling Using WMI versus the new Agent Very Old Post, but then still has some great points. __PRESENT__PRESENT

Not a great option, but then this is something that might help you a bit, there is a widget on node page which will help you with this, I have generic alerts in my environment hence this helps me, I wouldn't need to pull this out of a SWQL query. Ideally most of my alerts are based on vendor type which are generic in…

 @"HerrDoktor" has mentioned most of the points. I have had my own share of problems in the past with Active-Active setup Firstly why do we need an Active-Active setup ? If its mainly for Disaster Recovery then based on my experience I would go for a parallel setup altogether. 1. Build a like to like setup, downside is…