vinay.by · Manager · ✭✭✭✭✭

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  • @dwaynek - Not sure on which version of SolarWinds Observability Self Hosted are you running on, but I think you do have an NCM template in SolarWinds for EXOS. MY DASHBOARDS → NETWORK CONFIGURATION → Device Templates (Search for Extreme XOS) I am assuming this is what you are looking for, if this doesn't work, you might…
    in SolarWinds Comment by vinay.by March 6
  • @cscoengineer - Since no one is responding to you here, the best way to reach out to a support person is through raising a case. It doesnt really matter if you are a current solarwinds customer or not, you can still submit a ticket Submit a Ticket | SolarWinds Customer Portal Case Type: Customer Service (try this as…
  • To the best of my knowledge, NO. (You can't link NCM Approval function with Network Sonar Discovery). Unless you come up with something very tricky which I can only think of (I am not sure if this is even possible but just a weird thought): Create a jump server (say linux one for example). Deploy scripts on that server…
  • Yes, mainly for me - if my db is heavy or an issue with IIS. You generally start seeing this if there was a recent upgrade or if the health of your db is getting worse. Ideally a couple of things I did to fix it is as mentioned below: Made sure db maintenace is running as expected. Made sure my db is healthy. My AWS…
  • Have a look at the below links, download the template and look at the template config - this should help NCM device template for Checkpoint Firewalls - THWACK Use the SolarWinds SFTP & SCP server for NCM config transfers
  • Seems as expected to me, SCOM MP was original built for SolarWinds Orion modules like NPM and few more, over a period of time as SolarWinds is moving towards a more centralized solution and since now they are on Self Hosted Observability I dont think this would be compatible anymore and yes you are absolutely correct I…
  • Thank you, could you please mark my previous response as answered/correct (Did this answer the question?Yes) as this would help others on community who has a similar query :)
  • I don't think you can include it under AppInsight for IIS as its a bundle. Rather try creating a separate SAM template using Windows Performance counters components, maybe you will get the required output that you are looking for. There are 2 counters for ARR, check Step 2 on the below link and try getting that on SAM…
  • Is it only WPM that you had an issue with? Agents should automatically upgrade when you move onto the latest versions, ideally that shouldnt be the case. I recently upgraded from 2024.4.1 to 2025.4.2 and it went smooth except for UDT, a few pages are broken, unfortunately I dont have WPM in my environment hence i wont be…
  • I am not sure if you will be able to get it anywhere, EOL for this version was some time back.
  • I have seen some doing this using API calls (a script to either pull from other side or send from SolarWinds)- Note: I am talking about SolarWinds NPM and Power BI.
  • @WindsOfNishat Looks like you have 2 things in there: First pull the list of devices/nodes on all of your polling engines - add polling engines as well to the report to know on which poller your WAN device is hosted on. Then Network Discovery - go poller by poller, based on the above node report you will know on which…
  • If that is what you are looking for check the below link (Note: You will need admin level access on the application and solarwinds servers for you to perform a complete end to end check) Secure Configuration for the SolarWinds Platform This link has most details that you need apart from the deployment health and Orion…
  • SolarWinds does provide and API, start by looking at the below links: Use SolarWinds Query Language (SWQL) in the SolarWinds Platform SolarWinds Information Service schema | Orion SDK Schemas Hope this helps.
  • I could be wrong but this is what I heard from SolarWinds, if a subscription based license is expired SolarWinds will stop collecting data from end devices, what that means is it will not poll anymore, new data wont be available, but historical will remain as is on your platform. Licensing model for SolarWinds…
  • Found the issue was able to fix it using the below link: SolarWinds Certificate Management Service (CMS) does not start after upgrading ASP.NET Core in the SolarWinds Platform
  • Not sure if this is what you are looking for. Are you stating that you are monitoring Ethernetxx interface on the node and when you see a trap at the same time you want to avoid interface alerts ? So you want to correlate an interface alert with a trap message and then decide if you want to fire a trigger action or not ?
  • I am assuming you are processing these traps after they hit you SolarWinds instance, modify your trap rule conditions accordingly to ignore them, when "Ethernetxx" is on the trap message ignore it and what ever you want to process add them in AND clause. Check what is configured on your trap rules for this and modify it…
  • Can you please help me understand the use case, why do you want to carry these values onto a group? Are you trying to add groups onto a map or something? Automatic/Manual population of these custom properties on node seems right. What is the intent of moving these values to a group ?
  • Hi @olaganathan88 Sorry i dont understand the first question, so you are using swql to retrieve data from your database for Log entry messages or have you made some changes to the db tables itself ? Yes, there are some changes on Database between 2024.X and 2025.X, but I am not sure what all. Check other thwack posts. When…
  • Hi @arijitnaha have a look at the below link probably this is what you need (device template) which uses SCP F5 Big-IP 14.1.2.6 NCM Device Template for SCP Transfer - THWACK Download the file and look at the details before you test the same. You can use the default SCP that comes with SolarWinds, just make sure you have…
  • Not sure what all you can see when you monitor it through SNMP, but have you tried orchestrator API? This provides additional info in SDWAN space. Monitor SD-WAN Monitor SD-WAN for Aruba EdgeConnect orchestrators (formerly Silver Peak) In general, next hop can be detected if you are monitoring the other side of…
  • I dont work on SaaS platform but then check if the below link helps SolarWinds Observability | Monitor custom statistics
  • Hi @PatrickRG I have a few things on this one: Using a custom property is a great start. I don't believe you still have that capability in a maintenance schedule where you can tag it with a custom property and it automatically applies an existing maintenance schedule - this is a great idea for a feature request. But then…
  • A rookie question, how big is this file and does it have to do with network latency? Did you check if this was happening due to any performance issues on your platform?
  • Did you try clearing cache and cookies, if not clear everything and then login fresh and check. Or any new company policy which was pushed onto your browser settings ? Did you install any new extensions/plugins on your browser? If these basic checks are already performed another thing that I can think of is running config…
  • SNMPv3 prerequisites and checks SNMP credentials for the SolarWinds Platform How to configure SNMPv3 - THWACK
  • Some great replies on the thread by @HerrDoktor and @bobmarley - but then how are you planning to do this? You want to perform automatic node addition / deletion from SolarWinds based on what - you will still need a way to pass these parameters from another system to the automation script without which there will be manual…
  • Sorry I am a little confused - "SolarWinds Event Log Forwarder for Windows" and this is installed on your Active Directory server? And the forwarder caused a CPU spike on the server its installed on? If that is the case looks like the issue could be anything, check for Log Forwarder logs on the active directory server and…
  • That's not an option you will need to move to the latest versions in the future atleast and lot of things are changing, we are moving away from traditional module based to observability platform now, try finding out the root cause of the problem, probably post upgrade when you moved to observability platform there could be…