vamos

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OK, we rebooted the server last night - I just tried again and the status still doesn't change from Pending Approval when the ticket is denied. I must have something configured incorrectly somewhere? But it's not in any of the obvious settings (obvious to me anyway)?

in Approval Process that is Denied - status doesn't change Comment by vamos July 2022
Thank you for the reply and for testing this out! We are running WHD 12.7.8, but I don't believe its been rebooted in quite some time (probably when we last updated). I can ask the Server Admin to reboot. Thank you again!

in Approval Process that is Denied - status doesn't change Comment by vamos July 2022