uwsguy01

Thanks again for your reply. We were unable to update to 11.2.1 as our licenses have expired. (We are considering our options for ticketing systems). I've tried downloading Tomcat 7.0.50, but we still have the issue. It seems any version except the version of tomcat we have breaks the site somehow. With this version of…

in WebHelpDesk Reported to have a Weak Ephemeral Diffie-Hellman Public Key Comment by uwsguy01 July 2015

Thank you for your reply. I've tried the changes that you have suggested and after starting WHD services back up I was unable to connect to the wedsite. I then stopped the services and restored the files in C:\Program Files\WebHelpDesk\bin\tomcat\ . Now the website works again. All the other changes that you have suggested…

in WebHelpDesk Reported to have a Weak Ephemeral Diffie-Hellman Public Key Comment by uwsguy01 July 2015

We are currently using WHD 11.0.4. Unfortunately your solutions don't appear to be working for us. Do you have any other suggestions? Also, yes I realize we may need to update soon. Thanks!

in WebHelpDesk Reported to have a Weak Ephemeral Diffie-Hellman Public Key Comment by uwsguy01 July 2015

uwsguy01

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