utildayael

Thanks again!

Appreciate the info. I went ahead and opened a case [645622] for the intermittent polling issue. I also submitted the Barracuda Message Archiver MIB to support. I was looking in my customer portal for the MIB download but I'm only seeing our various SW products we own [SAM, VW, et al]. Is there a special section for this?…

One more minor update. Magically at about 5am it started working, all three OIDs. The only issue is, it seems to fail polling still at times. The log ends up showing something like this: 7/2/2014 9:21 AM Application "Barracuda Message Archiver 950" on node "STCINFEMAP01" is in an unknown state 7/2/2014 6:51 AM Application…

So I ran SNMP-GETBULK against the host using the SAM settings of 10 max and it ran fine. I upped it to 50 and it still returned fine. I'll get a case open with support.

GET-BULK? Ah I'll give that a try outside of SAM and make sure it reports properly, if not I'll try throttling it per that doc. Appreciate that! MUCH APPRECIATED on how to rename the component monitors. Seems like a bit of a GUI anomaly [or maybe just to me] as most every other setting is within the properties page when…

I was just looking at that and comparing the two so good timing on your reply. My main complaints about that template have all been addressed in the AppInsight version! I was a bit annoyed that the template only would take a single DB and show status on each DAG member but that was remedied so gold star for that.

Ya they sent it right up to engineering. So my SNMPGET works fine now *outside* of SAM but is sporadic [leaning towards mostly failing] inside SAM. Here is command line output from SNMPGET: OID=.1.3.6.1.4.1.20632.6.2 Type=Integer Value=39 OID=.1.3.6.1.4.1.20632.6.3 Type=Integer Value=8 OID=.1.3.6.1.4.1.20632.6.4…

With VBscript or Powershell you can specify and use credentials. I mean, most of the service stuff is just using WMI on the backend as the native cmdlets [for PSH] don't support all the attributes that you need to get full data for this script. If you don't want creds in your scripts [I wouldn't] you should be able to…

Hey solarwooky I ran across this post trying to get this template to work myself and saw you had the exact same issue I had. The docs aren't entirely clear on this or I just read them wrong but the solution is surprisingly simple! For the script arg you mention simply set it to be any mailbox database that exists in your…

Would have been nice if the engineer had relayed that information! I'll set that up and get a new pack over to support. Thanks!

Excellent. I hit up the vendor [who seems to know zero about SNMP, at least the tech I got... uh...] . Thanks

Ya as AE said, this was what fixed it for me. Upping the shell count did nothing but make the problem stretch out longer. "adjust your WINRM settings to have 20 MaxConcurrentUsers, 20 MaxShellsPerUser, and 512MB for MaxMemoryPerShellMB" The key item was the one I bolded above assuming you've already set your…

That's unfortunate. I do have a case open, 627842 ... open since 6/3 and haven't really had any updates [around the WinRM shells] since Kate sent it on to development on 6/11. I did have another engineer look at it briefly when it completely stopped working on 6/16 but nothing was ever done other than a log bundle…

It's SNMP v2c if that has any barring on things? I can certainly try v3 if that would help. I'll give support a ring. So as far as custom SNMP monitors go, I'm on the right track? Assuming that OID actually worked of course.

No problem. Not sure if it helps at all for your dev folks... environment is roughly: (2) Mailbox Servers in DAG [both in AppInsight] (4) CAS/Hub Servers [monitored by the templates since AppInsight doesn't support them] 12 mailbox databases, ~3200 mailboxes total 7TB of email 1TB of public folders I wouldn't call it…

It's a two node DAG and both nodes are monitored by AppInsight for Exchange. Prior to all the issues this worked fine on both nodes with proper values reported. Also, the core of this should simply be a basic PSH command similar to: Get-MailboxDatabase -status | ft name, databasesize, availablenewmailboxspace There is no…

Funny you should ask! We're having issues with the upgrade and a colleague has a case open [not sure the #] regarding that very thing. We are on 6.1.0 currently so that is "in the works" so to speak. Will report back once that is completed or if support gets back to me with a resolution. They escalated the initial…

I can't find any of the OIDs that are in the Barracuda Archiver MIB in the output from the SNMPWALK. Heck I can't even find 1.3.6.1.4.1.20632 which is higher up in the tree from my understanding of SNMP. Something is fishy!

Thanks guys! I was afraid that was the case. The AppInsight does a good job of disabling items that are not applicable [ie: hub transport stuff on a server with only mailbox roles] it is a shame that SW didn't take this to completion. The change would be fairly simple [possibly]. The discovery seems to fail if it can't…

So some case updates in case anyone else runs into this. Finally got a dev on the system and spent an hour or so going through settings and getting all logs set to verbose so I could get them the largest support dump ever. Out of that came these recommendations I wanted to pass on to anyone who may run into this: Open…

So good news. The upgrade issue was resolved on Friday and the monitor is now mostly working. I am getting 0 bytes for white space on this pane tho... which is incorrect. That's from the node that was having issues. The node that was not having issues is now having THIS issue except it is reporting incorrect db size or…