u303083 ✭✭✭

did support review your logs for the agent issue?

Mine is scheduled for 2025.4.3 on 3/4. best of luck.

@bharris1 if you go to 2026.1 doesnt that version require additional ports to be opened? I feel like a vaguely remember reading that somewhere.

@bharris1 i think im going to try to upgrade next Wednesday to 2025.4.3. SW support reviewed my diagnostics and said my error was related to AOG. Apparently I had a failover happen during my upgrade. This is my first one so i really wasnt watching the DBs or expected them to failover

@bharris1 did you disable async or turn off auto failover prior to the upgrade?

Oh boy, sounds like one issue after another! Are your databases in an AOG? I "think" our issue was because the primary db may have failed over at one point or another but cant prove it since I dont have my server logs anymore.

Did you find a fix?

I am on 2024.4.2 and updates my SWA service to 2026.1 which allowed me to select the previous version as @bmrad stated. HOWEVER, when i upgraded to 2025.4.3 we ran into issues and had to roll back our backups. We got this error in the gui.

this is my error when ran from the upgrade tool

my upgrade was a failure! Had to pull in sw support and they couldnt fix it. I had to revert my db and main poller. The upgrade hosed up on my main poller 20:10:58,975 [12] ERROR DBConfigProcessor - Failed on C:\Program Files (x86)\SolarWinds\Orion\OrionCoreDatabaseScheme.dbConfig script with error…

Had to do "check compatibility" which forced it to update the SWA services and now i see it! Thank you so much!

I see your current version is 2025.4.1. My current version is 2024.4.1 I assume my v. wont see that option yet?

Great news! I unfortunately hadnt predownloaded yet. Kind of scared of the offline installer vs using the centralized upgrade tool being that this is my first upgrade.

chucksimalchik same boat! I had planned to go to 2025.4.3 and now 2026.1 decided to come out right before my upgrade. What route did you go?

sivananda same boat, I saw 2026.1 was just released yesterday and the upgrade tool forces to that version. Did you go to 2026.1?

Any luck on this alert? Looking to do the same thing.

Any update NV

good to know about the services! I also read that too to stop services prior. I had a question as this is my first upgrade. I have HA as well. When I kick off the update tool from the web console does it detect all of my servers? Active/standby core, active/standby pollers and web servers?

From 2024.4.1?