Comments
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did support review your logs for the agent issue?
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Mine is scheduled for 2025.4.3 on 3/4. best of luck.
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@bharris1 if you go to 2026.1 doesnt that version require additional ports to be opened? I feel like a vaguely remember reading that somewhere.
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@bharris1 i think im going to try to upgrade next Wednesday to 2025.4.3. SW support reviewed my diagnostics and said my error was related to AOG. Apparently I had a failover happen during my upgrade. This is my first one so i really wasnt watching the DBs or expected them to failover
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@bharris1 did you disable async or turn off auto failover prior to the upgrade?
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Oh boy, sounds like one issue after another! Are your databases in an AOG? I "think" our issue was because the primary db may have failed over at one point or another but cant prove it since I dont have my server logs anymore.
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Did you find a fix?
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I am on 2024.4.2 and updates my SWA service to 2026.1 which allowed me to select the previous version as @bmrad stated. HOWEVER, when i upgraded to 2025.4.3 we ran into issues and had to roll back our backups. We got this error in the gui.
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this is my error when ran from the upgrade tool
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my upgrade was a failure! Had to pull in sw support and they couldnt fix it. I had to revert my db and main poller. The upgrade hosed up on my main poller 20:10:58,975 [12] ERROR DBConfigProcessor - Failed on C:\Program Files (x86)\SolarWinds\Orion\OrionCoreDatabaseScheme.dbConfig script with error…
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Had to do "check compatibility" which forced it to update the SWA services and now i see it! Thank you so much!
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I see your current version is 2025.4.1. My current version is 2024.4.1 I assume my v. wont see that option yet?
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Great news! I unfortunately hadnt predownloaded yet. Kind of scared of the offline installer vs using the centralized upgrade tool being that this is my first upgrade.
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chucksimalchik same boat! I had planned to go to 2025.4.3 and now 2026.1 decided to come out right before my upgrade. What route did you go?
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sivananda same boat, I saw 2026.1 was just released yesterday and the upgrade tool forces to that version. Did you go to 2026.1?
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Any luck on this alert? Looking to do the same thing.
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Any update NV
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good to know about the services! I also read that too to stop services prior. I had a question as this is my first upgrade. I have HA as well. When I kick off the update tool from the web console does it detect all of my servers? Active/standby core, active/standby pollers and web servers?
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From 2024.4.1?