tyler1

Don't forget to vote if you find this feature useful. I'm not sure how they categorize these items. 

Hi Mike, you can use the service catalog to release tickets on a recurring basis: As an example, "Clean Roof Drains" is a monthly ticket that is generated. Go into the service catalog, and create what you would like to be generated. Make sure to mark it as "internal". Save your changes...On the service catalog item view,…

+1 for sure here!

We use "Follow up" for a category, but when you get a list that's so long and you don't need to follow up for 30 days. Maybe it's something you need to reach out to an end user to make sure they still need specific access to close the loop...well, it shouldn't stay in a dash board, but shouldn't disappear and assume…

It appears 9 months ago, I requested the exact same thing. I feel like these feature requests never get anywhere?

I figured it out. The AD user needs the login locally setting configured in GPO: Windows Computers/Servers (not Domain Controllers) * Open the Local Group Policy Editor (gpedit.msc) on the affected Windows computer/server, or the Group Policy Management Console (gpmc.msc) on the domain controller if editing the GPO for all…

Did you ever figure out the issue you were having? I am having the same issue and can't figure out what's wrong :( 

Got it, I think I now have it setup like you recommended. So far so good...i'm not getting spammed with emails. Thanks for your help!

I'm not sure how to use it through custom properties? I looked at the link although wasn't really sure. The alert configuration is just set to notify us if a node goes down or drops too many packets. I want this to happen on the Windows servers, just not the Mac ones. 

The tool link is "file not found".

Sorry for the delayed reply. There isn't a "time out" I don't think...although once an item that is on the Ops Center (like "Locked Out Accounts"); the item will remain there until the screen is refreshed or you click to another tab and back to Ops Center, even after the set scope expires. What I am trying to do: Use the…