tony.johnson ✭✭✭✭✭

Does that account actually exist in Orion? Can you log into your Orion console using it?

There are a few possible causes, You can follow the guidance here https://thwack.solarwinds.com/product-forums/network-performance-monitor-npm/f/forum/28814/basic-solarwinds-orion-troubleshooting-guide or alternatively open a support case for system down.

Does this account have admin rights in Orion?

I am having a similar discussionshere which may help understand the differences https://thwack.solarwinds.com/product-forums/the-orion-platform/f/forum/95645/future-of-orion-platform---being-replaced-or-just-neglected This blog post may also help.…

If let's say for example you have NPM 2020.2.6 which uses Orion, when you upgrade to 2022.3 you will still have your NPM license key and features but will now be using the SolarWinds platform and will be licensed for NPM. Future upgrades will continue as you are familiar with today and all other aspects of the product and…

The SolarWinds Platform is the evolution of Orion, neither of which are licensed products. With Orion, you installed individual products with various versions and required downtime to install new products or remove expired evaluations. The Solarwinds platform is the culmination of more than a year's work to merge multiple…

This is not possible but is being tracked as a feature enhancement for perfstack.

That should be sufficient. Did the testing in postman work for you? How are you implementing this on the source server?

Try using this for the GET request https://10.199.20.201:17778/SolarWinds/InformationService/v3/Json/Query?query=SELECT+top+10+NodeID+%2cDateTime+%2cAvgResponseTime+%2cMinResponseTime+%2cMaxResponseTime+%2cPercentLoss+%2cAvailability+%2cArchive+%2cWeight+FROM+Orion.ResponseTime

As a tip, you can use SWQL studio to copy a query in the format needed as shown here https://thwack.solarwinds.com/product-forums/the-orion-platform/f/orion-sdk/94159/is-there-an-api-with-an-example-that-i-can-use-over-rest-that-can-basically-pull-a-report-in-a-csv-format/297643#297643

 Do you see any error messages? I would expect the query to look like this example from the docs https://github.com/solarwinds/OrionSDK/wiki/REST https://10.199.20.201:17778/SolarWinds/InformationService/v3/Json/Query?query=SELECT+Uri+FROM+Orion.Pollers+ORDER+BY+PollerID+WITH+ROWS+1+TO+3+WITH+TOTALROWS

Beautiful result! You could also consider adding this to the node details view, or create a node details view specifically for this device type, and then use the ${NodeID} variable.

get will work in most cases, unless you need to send (post) some data in order to get an expected result. 

Maps do not have a concept of templates. Could you describe your use case?

I do not see any community created pollers for this vendor. A quick search shows the OID should be available http://oidref.com/1.3.6.1.4.1.1718.3.2.2.1.12. The steps to create a UNDP are available here https://support.solarwinds.com/SuccessCenter/s/article/Create-a-Universal-Device-Poller-UnDP?language=en_US

Are you using the API poller? It allows for multiple headers to be defined. documentation.solarwinds.com/.../sam-api-poller-add.htm

You may need to adjust the timeouts if your queries need it https://support.solarwinds.com/SuccessCenter/s/article/Adjusting-the-SWIS-execution-timer?language=en_US

Thank you for sharing the solution.

Migration related scenarios are documented here https://documentation.solarwinds.com/en/success_center/orionplatform/content/orion_platform_migration_guide.htm If you are unable to find the answers you need from this please let me know.

Orion HA can function in one of two different modes. Same subnet, or multi-subnet failover. In the case of a same subnet failover, a virtual IP address (VIP) is used. Neither Azure, nor AWS support the use of an IP address that floats between different hosts. Therefore a VIP cannot be used. Instead, Orion HA must be…

HCO is a licensing model delivered on the SolarWinds Platform. This platform is the evolution of the Orion Platform which has undergone significant changes in its build process to such an extent that we consider them to be different. More on that…

Both Hybrid Cloud Observability Essentials and Advanced use node-based licensing. Essentials provides the following set of features: * Infrastructure, network, and application performance observability * Physical and virtual hosts, device, and VoIP monitoring * Application-centric database monitoring * IP address…

I have not see this behavior but I believe you are on the correct path with TLS/SSL based on this similar thread https://thwack.solarwinds.com/product-forums/the-orion-platform/f/orion-sdk/14346/upgraded-server-python-api-broken-powershell-working/267308#267308

That is correct. This multiple nodes example will run against the list of nodes returned from the query SELECT NodeID FROM Cirrus.Nodes Also keep in mind that you may need to increase the sleep timer depending on the script output e.g show run etc. 

Here is an example of performing the same script on multiple nodes. import requests from orionsdk import SwisClient from time import sleep requests.packages.urllib3.disable_warnings() npm_server = '' username = '' password = '' script_body = 'show clock' def main(): SWIS = SwisClient(npm_server, username, password) nodes =…

That is unexpected as the loop is removed completely. Are you seeing an error message of any kind?

After looking at this a little closer I found that the status is stored as integers rather than strings, causing the infinite loop. I have simplified it down to this working example. Status is reported as Queued = 0 - means transfer is waiting for execution in queue, Transferring = 1 - means transfer is executing right…

The SDK example appears to be out of date. I have updated the script to use the entities and verbs I see in SWQL studio using 2020.2.6 HF5. It is not clear where in the script is causing the error you are seeing but I would validate the credentials you are using have the necessary NCM roles assigned, and the os variables…

We have the following guide available for configuration and troubleshooting https://support.solarwinds.com/SuccessCenter/s/article/Setup-SSL-and-enable-Smart-Card-CAC-PKI-user-authentication-for-Orion-Web-Console?language=en_US#Troubleshooting

Hello, In short, yes. You can monitor the path to the API endpoints to show reachability, packet loss, and latency using NPMs Net Path. SAMs API poller can monitor the response from the API. Take a look through these guides to get started.…