tomhenderson

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• I'd be interested in being involved if possible.

  in Web Help Desk 12.2.0: Looking behind the curtain Comment by tomhenderson October 2014
• Hi Peter Thanks, I've just done that. Ticket number is 706752.

  in Tech notes field vanishes Comment by tomhenderson October 2014
• You should be able to achieve this by having Backup Exec email an alert to the mailbox used by web helpdesk.

  in Create WHD ticket for failed Symantec Backup Exec job Comment by tomhenderson October 2014