tomelnik

Comments

  • Hey, You could check out Ayehu eyeShare. It's a lightweight IT process automation solution that has a built in integartion with Remedy. The 2-way integration lets you automate alerts, ticket resolution, and ticket closure within Remedy. Instead of manual data entry and long service desk procedures, you can create a…
    in Are there any plans for better ticketing system integration? Comment by tomelnik October 2014
  • Tom Melnik (to h20092) 3 weeks ago Hi, You could use Ayehu eyeShare in order to send the alerts and create a ticket out of them very easily since eyeShare could integrate with the ticketing systems API very easily. It's a light weight tool for automation and is really intuitive and easy to use. Here's an example of one…
    in Ticket Integration Comment by tomelnik October 2014
  • Hi Eric, You could automate and schedule workflows with this tool Ayehu eyeShare. It's a light weight tool for automation and is really intuitive and easy to use. You could try it for yourself by downloading it here: IT Process Automation - Download Ayehu eyeShare Free 30-day trial Cheers, Tom
    in Automate and Schedule Tasks Comment by tomelnik September 2014
  • We're using Ayehu eyeShare to automate these kind of processes by simply creating a workflow that dynamically could add nodes or whatever. eyeShare has built in integration for solar winds for managing alerts, but you could simply integrate with SolarWinds API to perform these actions. Thanks, Tom
    in Automation of adding nodes into Solarwinds Comment by tomelnik September 2014
  • Hi Taina, You could do it with Ayeu eyeShare, a lightweight IT automation solution. It has a built in integration with both Orion and Remedy so you could get alerts from Orion and open tickets in Remedy within a few minutes. Here you have an example of such integration between SolarWinds NPM and ServiceNow but the same can…
    in Integration Orion and Remedy Comment by tomelnik October 2014
Avatar