tkercher · Sr. Director Network Operations · ✭✭✭✭✭

You guys are awesome, I cannot thank you enough!

I have this exact same issue as well

We are currently implementing OpsGenie OEC, so any documentation, tips, etc. you can provide would be very appreciated.

@"jhynds" Hi, i'm doing a fresh install for our DR environment, and have two very quick but important questions. 1). With the new trap view capability (non paid product), is it possible to generate alerts on trap data? 2). If the answer to question 1 is no, is it possible to do a fresh install using the latest offline…

@"jblankjblank" Thought a follow up to my post was necessary. After escalating my case, I received a call from SW tech support. Spent the next few hours on the phone with the tech, and i'm happy to say all issues are resolved. I have been a Solarwinds customer for nearly 10 years, and worked with many tech support…

@"jblankjblank" I still haven't heard from anyone. But you are essentially correct. I installed the offline upgrade on the main polling engine but did not select log and event manager because i need the legacy trap functionality. Then i tried to upgrade my 3 polling engines using the centralized upgrade. As far as i know…

@"jblankjblank" Thank you very much. Case #: 00527514

I tried upgrading yesterday via offline installer. My main polling engine went smooth, but upgrades failed for all of my additional polling engines. I opened a case with Tech Support, and Tech Support wasn't able to fix. I've provided diagnostics for main and APE's, and waiting for the next tier support. I love the concept…

No, HF1

I'm running the latest version. The sub-view map is accurate, and displays the circuit down. This is how i'd like it to display on the maps i created. Any idea how to accomplish this?

I have an issue with the way the new Orion Maps display circuits when they're down. With Network Atlas, the circuit between two devices changed colors to red. However, in Orion Maps the circuit doesn't change colors. The only indication the circuit is down is that the devices on each end are in warning due to a child…

tomiannelli​ Quick question, when I use the timezone clocks script on the same dashboard as a Network Atlas map, there seems to be a javascript conflict that breaks the 'tooltip' popup you get when you hover over a node. I still get a tooltip, but the format is unformatted HTML. Have you tested this with a map on the same…

tomiannelli wow, that looks really great

We have a large number of Brocades in our environment as well, has there been any progress on this?

Any update on the availability of Arista hardware health sensors? Also on a more general note, We have tons of Brocade gear in our shop, and lack of hardware health support for these devices is a big gap. Is this just something I need to try to address via UDP? Or is there a simple resolution that I'm just overlooking?

+1 I need to do the same

Trigger condition: where nodeid in (SELECT a.nodeid FROM traps a with (nolock) where colorcode=232 and acknowledged=0 and not exists ( select 1 from traps b where a.nodeid=b.nodeid and a.tag=b.tag and b.colorcode=38144 and b.datetime>a.datetime) ) Reset condition: where nodeid not in (SELECT a.nodeid FROM traps a with…

Richard, I ran the attached query and the results are as follows: 8/15/2016 4:45 PM10.15.140.16 SWTMC110.15.140.161600SIRIUSXM-STREAMING-MIB:buscodeDataAbsentClear39925768/15/2016 4:45 PM10.15.140.15 SWTMC110.15.140.151595SIRIUSXM-STREAMING-MIB:buscodeDataAbsentClear39925768/15/2016 4:44 PM10.15.10.19…

nickzourdos​ did you ever find a solution for this? I've been struggling with the same issue and not making progress

you have a few options. You can remove interfaces that you don't need to monitor, change the default polling interval, or reduce polling interval on non-essential devices. Others may have more

We rely on Solarwinds to process SNMP traps from legacy and proprietary applications, and have invested significant development to enable alerts based on SNMP traps. Disabling this functionality would have a devastating affect on our capabilities. Aside for being unhappy I now have to purchase a module to replace existing…

I was able to create alerts from traps using the method provided in this post using advanced alert manager: https://thwack.solarwinds.com/docs/DOC-187440​ . However, I'd like to also include some varbind data in the alert itself, and in the event log message that is triggered by the alert. Is it possible to use the varbind…

We moved to Solarwinds from Zenoss and we are light years ahead of where we were from a visibility, correlation, alerting, reporting, ease of use, and the list goes on and on. Honestly, one of the best decisions I've made, and despite the shiny new ZenOss website and release of version 5, I'd never go back.

Yes, just use the 'save as' and name the map something different than the original.

Did anyone ever figure this out? I'm trying to integrate Solarwinds alerts with OpsGenie. HTTP Posts go through a Cisco Secure Proxy. I also have an existing integration with VictorOps that also goes through the proxy and is working. 

Thank you tdanner​, I will test and report results.

tdanner​ & RichardLetts​, Guys, thank you guys so much for all your help and support. I believe the trigger/reset queries which parse the text string and associate the silence to a station is working correctly. However, I have one final problem that I've been struggling with for 2 weeks. Once the trigger condition is met,…

RichardLetts​ & tdanner, one final question. My trigger and clear conditions ended up as follows (below). This seems to be working great and associating Traps to individual stations/channels. But do I need to tweak my SQL statement (bold) to display the trap? ${SQL: SELECT top 1 TAG FROM [dbo].[TRAPS] Where…

Note, I also tried this (we call the stations 'Bus' codes: where tag in (SELECT RIGHT(RTRIM(a.tag),6) AS Bus FROM traps a with (nolock) where IPAddress='10.7.1.102' AND colorcode=8388863 and acknowledged=0 and not exists ( select 1 from traps b where RIGHT(RTRIM(a.Tag),6)=RIGHT(RTRIM(b.Tag),6) and b.colorcode=8454016 and…

RichardLetts​ , tdanner​, - I took your advice and purchased SQL for Dummies. Learned a ton, and making things far easier. Led to a few findings and a slightly different approach. But, having problem with the trigger query. As stated in previous messages, I don't care about the Node or NodeID since all traps are coming…