Comments
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I will add some to your list. * Look for that opportunity that nobody else is taking ownership of, even if it is mundane and menial. This is a quick way to get the right attention. * Periodically ask your boss what you can do to make his/her life easier. Don't wait for it to be brought to you. * Don't be afraid to take on…
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The technical debt you describe and the unsureness of your DR planning I covered in my blog post, "The Devil Is In the Details". "Going to DR..." scares every DR professional. Your notes on Syslog is very interesting. Make sure your SIEM isn't being stored in the facility that got destroyed... ;-) My advice: Configure you…
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What scares most teams from automating alerts is the fact that their monitoring is sloppy and not finely tuned. So to get to the level of fine tuning for alert-to-incident automation requires great effort and continual care and feeding. A lot of teams don't want to take that on for many reasons... they prefer the manual,…
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What I have learned as my IT organization has dabbled in the DevOps world is that as a leader of monitoring I better be sharp with reporting, analytics, and capacity predictions. Else I will be seen as a roadblock to progress or worse, an annoyance. My input has to be interpreted as constructive and contributing to the…
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We will find these to be obsolete very soon as APM moves towards AI and machine learning. Translation: more fluidity in monitoring and KPI determination. APM will cease being as ridged in structure because it won't be able to keep up with the rapid development and deployment cycles.
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I'm a little behind on my blog posting these days. Life goes and goes... A couple of points regarding the passing of the new law that I am sure you already knew. The data is already being gathered and can be analyzed if so desired. We lost our privacy a while ago. Now it comes down to selling our habits for profit. As…
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Re: Mario... What has been lost to time is the backstory to the game, Donkey Kong. The ape isn't the bad guy, Jump Man (now known as Mario) is. If you remember the intro to the game he had Donkey Kong locked up in a small cage until DK snapped, swiped up Pauline, climbed up a bunch of steel girders, and started slinging…
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I am eagerly encouraged that the whole mindset around passwords is being looked at from a fresh perspective. In my 20+ years of IT password resets have always been the #1 issue for Help Desks. It's come to be that it has become acceptable behavior with no thought given to how to improve... until now! I recently read…
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Very nice breakdown. My company lives under the false sense of security that since it is privately-held it does not need to adhere any of these standards. (Granted, we are a wine & spirits distributor so HIPAA and many of the others do not apply) I've spent many years trying to convince them that we should be working…
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I did. Day 1.
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"This Datacenter was infected with Ransomware and Malware. You won't Believe What Happened Next!"
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The Terminator happened to be on my screen this weekend. The special effects are very dated and the editing is awful. Subtle, yet solid, performances by Bill Paxton, Paul Winfield, Lance Henriksen, and Earl Boen, help make this movie a classic and catapult this movie franchise.
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The 50th Labiversary was very well done as is usually the case. Huzzah! Huzzah! And the screenshot, for me, was the highlight of the entire episode. Brilliant! The 13 Future Technology Trends is just a sobering premonition of things to come. Does anyone else watch Black Mirror? I think we're getting a little too ahead of…
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Correct. But these policies should scale in size to fit the need. a SMB is very much at risk and could be wiped out without any plans in place. The risk for smaller companies scare me more. The SpoF's are concentrated.
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I think we all know the result if we asked for a show of hands for that question? HA!
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I think it is also important for a Help Desk to be able to handle churn. Help Desk is usually a starting point into an IT career. Good people won't stay long. The constant churn has to be deal with and is mitigated by "Established Processes" and "Centralized Information." However, contingencies to have in place include:…
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I have been struggling with this for years. APM is a sinkhole that lacks a finite solution. "It depends..." is usually the response. There are many variables to consider and much of them require a level of effort to configure. Windows Services, Event Viewer, Messages, Ports, Web Services, and so on. And this isn't a "Set…
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Hackers account for 90% of login attempts to online retailers? And how much bandwidth is wasted to spam? Seriously... why are we arguing for net neutrality again?!? blah!
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I wish IoT scanning/vulnerability is the next vertical SolarWinds explores so as to bundle with IPAM, LEM, UDT, to fully compliment their security product offering. I have a need now and the vendors are $$$and their dashboard is sloppy comparatively.
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Aaaah! The "Not It!" game. How I hate thee so... aka, "Prove That It Is My Problem!" game where essentially you do the troubleshooting for the service owners. Good times... <shakes head ruefully!>
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adatole said, "*Remember kids, 52.7% of all statistics are made up on the spot." To that I say, "You can't believe everything you read on the internet that's how WWI got started."
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I appreciate the write-up and the input from those "outside the loop." It helps put all that we wrote into perspective. We are all more than just our IT acumen and experience. These entries goes to show that. And after reading much of what was entered each day I hesitate to suggest this... but we may have to drop the…
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The title "Ethical Hacker" bothers me. Do we have "Ethical Bank Robber", "Ethical Money Launderer" or the like? No. They go by different, more industry-recognized titles that elevates them from the criminal element that they intending to protect us from. As for a certification I would go so far as to say a license would be…
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Loving the PerfStack so far. Can't wait to tie it in to my custom dashboards. So adatole. Are you a donut? ;-)
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Strength in failure? Well then I am the "mellonfarming" Incredible Hulk!!! (Translation: I fail a lot. Don't believe me, ask my wife) When I was a kid I LOVED playing baseball and I was showing potential. I was asked for a tryout for an advanced league. First pitch, fastball! Fouled off. I thought to myself that it was…
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I hate questions that require you think during a week like this. Haaaaaaaaaaarrrrrrrrrrrrrrrrrrd!
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What I've learned. 1. Determine What is Important - Seek help to help determine what is, ask others what they are doing, etc. Picking these all by yourself may be dangerous especially if you are monitoring for security as well as availability/performance. 2. Break Down into Manageable Pieces - Spend the necessary time to…
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Without being too much of a suck-up this is one of my favorite missions in quite some time. LEM is my dark horse. So the more I can leverage it the better.
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Here we go! Let the debates begin!
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I ask candidates who throw out buzzwords like efficiency, optimization, customer focused, etc. if they have ever read the Phoenix Project. If they say no I look at them funny and begin to have real doubts.
